At a Glance
- Tasks: Lead and innovate in campus services, enhancing student and staff experiences.
- Company: The University of Sheffield, a global leader in research and education.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Join a diverse team dedicated to creating a world-class university experience.
- Why this job: Make a real impact on campus culture and service excellence.
- Qualifications: Proven leadership in commercial and hospitality services with a focus on team development.
The predicted salary is between 76500 - 93500 £ per year.
Associate Director of Campus and Commercial Services
Create a culture of service excellence focused on delivering a world-class student and staff experience.
The University of Sheffield is a truly special place, with a bold and ambitious future.
A leading global university renowned for the excellence, impact and the distinctiveness of its research-led learning and teaching across a wide range of disciplines, we are home to 30,000 of the brightest students and over 8,000 staff from more than 140 countries around the world.
We want Sheffield to be an international centre of excellence for centuries to come, so we recruit ambitious, creative people from across the globe and we nurture their talent.
Reporting to the Director of Estates & Facilities, you will take full responsibility for developing and implementing key University strategies for our expansive accommodation portfolio which supports student recruitment.
In addition, development and implementation of strategies to deliver estates & facilities campus services and commercial activities including wholly owned subsidiaries, all of which support the University’s Strategic Delivery Plan.
The role holder will also be the University of Sheffield strategic lead for the contract and relationship with Catalyst and the Project Co. joint venture.
It is a wide-ranging remit where the postholder will have responsibility for a portfolio of commercial activities with budgetary and financial performance in the region of £60-£65m commercial revenue.
You would be accountable for a team of c.500+ multidisciplinary staff within Estates & Facilities and c.150 in the wholly owned subsidiary UNICUS (where you would be Director of Operations).
In totality, this is one of the largest and most unique roles of its kind in the higher education sector, requiring a combination of commercial ability with a strong service ethos.
You will be a leader who is passionate about people and culture with a proven track record in the development of resilient and high functioning teams.
This is a post that will suit individuals who can adopt a long-term approach to strategy alongside the rigours of day-to-day world class operations.
It will suit leaders with a career history of delivering innovation across a similarly wide range of commercial and hospitality services.
To schedule a confidential discussion, please contact our retained advisors Michael Hewlett or James Gregory of The Management Recruitment Group (MRG).
The closing date for applications is midnight on Sunday 20th September 2026.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect.
We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
Associate Director of Campus and Commercial Services in Sheffield employer: The University of Sheffield
The University of Sheffield is an exceptional employer, offering a vibrant work culture that prioritises employee development and well-being. As a Senior Technician in the Geotechnical & Water Engineering Research Group, you will benefit from generous annual leave, flexible working arrangements, and a commitment to professional growth through mentoring and training opportunities. Located on a central campus, you'll be part of a diverse community that values innovation and collaboration, making it a rewarding place to contribute to meaningful research and education.
Contact Details:
The University of Sheffield Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director of Campus and Commercial Services in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The University of Sheffield. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The University of Sheffield
Don't be shy about reaching out to The University of Sheffield directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Associate Director of Campus and Commercial Services in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The University of Sheffield and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The University of Sheffield
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
