Assessment and Feedback Officer in Sheffield

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement, a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

Overview

You will be part of a team that develops, manages and improves the effective organisation of our taught programmes and related student procedures. You will ensure policies and processes across the student journey are clear and straightforward, meet regulatory requirements, are consistently applied and deliver educational excellence.

As a key member of the School’s Education and Student Experience Team, you will lead the efficient and effective delivery of assessment and feedback procedures across all modules and programmes, ensuring adherence to university policies and regulations.

The successful candidate will be a proactive, motivated individual, who can work effectively and efficiently to meet strict deadlines within a busy, varied workload, whilst also maintaining a high degree of accuracy and attention to detail. They will communicate clearly and concisely and will work in collaboration with academics and students to ensure deadlines are met, policies are followed and the student experience is improved. This will require an ability to analyse and interpret data and to suggest creative approaches to address problems.

Main Duties And Responsibilities

• Lead the annual cycle of planning, coordination and effective administrative delivery of all the School’s assessment and feedback practices in accordance with university guidelines and deadlines.
• Lead delivery of the full assessment and examination process, including the management of marks, feedback release, arrangement of examination materials and application of student support adjustments.
• Coordinate the planning and delivery of examination boards, including logistical arrangements, preparation of data and documentation, and coordination of External Examiners.
• Liaise with, and provide expert advice to, students and staff on university policies, processes and procedures related to assessments and feedback.
• Work in collaboration with academic leads to map and improve assessments across programmes, taking into account the student journey, opportunities for feedback and disciplinary outcomes, and paying particular attention to inclusive practice.
• Ensure staff and students receive clear information in relation to assessment, leading on communications as required.
• Undertake analysis, reporting and problem resolution related to assessment and feedback, particularly in response to issues of challenge raised by our students.
• Work in partnership with the Student Examinations Team to meet deadlines and submit results to central systems.
• Coordinate, monitor and improve processes surrounding assessment feedback for students, in line with institutional policy.
• Work with the School’s Director of Education to adhere and enforce assessment and feedback policies and standards across the School.
• Work with the relevant colleagues to proactively identify students who may be struggling to engage, allowing early identification of issues, and taking action to support reengagement.
• Delegate to, and supervise colleagues in the wider team, as required, in order to ensure effective overall delivery of the role.
• Support the wider team to take forward relevant education, assessment and curriculum related projects and activities as required, to ensure that the School is able to deliver the full remit of its responsibilities in a timely and effective manner.
• Carry out other duties, commensurate with the grade and remit of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply.

Criteria

• Educated to A Level standard with GCSE Maths and English (or equivalent experience).
• Effective communication skills, both written and verbal and the ability to negotiate with colleagues of all levels to deliver effective outcomes.
• A high level of IT literacy, including extensive knowledge of Microsoft Office (particularly Excel) and Google applications, and the ability to learn new software.
• The ability to handle, manipulate and interpret large data sets, and to work to the highest degree of accuracy with attention to detail.
• Ability to develop creative approaches to problem solving.
• Highly motivated and able to work and make decisions autonomously combined with an understanding of when to refer more complex issues to senior colleagues.
• Good organisational skills and ability to ensure tasks are completed in a timely and efficient manner prioritising effectively to plan for conflicting deadlines, whilst also managing unscheduled tasks.
• Willingness to assist and/or lead other team members and to work collaboratively with others to ensure deadlines are met.
• Ability to undertake work of a confidential and sensitive nature, and act with discretion and diplomacy.
• Ability to understand and interpret policy to guide consistent application of working practices.
• Awareness of higher education and the student journey.

Further Information

Grade 6
Salary £32,080 to £36,636 per annum pro rata with the potential to progress to £39,906 through sustained exceptional contribution.
Work arrangement Full-time - Hybrid after initial training period
Duration Fixed Term - Maternity Leave Cover - 14/09/2026 to 13/09/2027
Line manager PGT Student Experience and Education Manager
Direct reports Up to 2 x Education Support Officer

If you do not currently hold the right to work in the UK, you can find more information here to help determine your visa eligibility. Additional guidance is also available on the UK Visa & Immigration website.

Next steps in the recruitment process
It is anticipated that the selection process will take place on 20th August 2026. This will consist of an interview and an exercise. We plan to let candidates know if they have progressed to the selection stage within 2 weeks of the closing date. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact the Staffing and Contracts Officer.

Our vision and strategic plan
We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision.

What We Offer
A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
Flexible working opportunities, including hybrid working for some roles.
Generous pension scheme.
A wide range of discounts.