At a Glance
- Tasks: Support access programmes and events, ensuring a great experience for prospective students.
- Company: Join the University of Sheffield and be part of a mission to increase access to higher education.
- Benefits: Competitive salary, career progression, and opportunities to make a real difference.
- Other info: Dynamic role with flexible hours, including some evenings and weekends.
- Why this job: Help under-represented groups navigate their path to higher education while gaining valuable experience.
- Qualifications: A Levels or equivalent, strong admin skills, and a passion for supporting young people.
The predicted salary is between 27319 - 31236 £ per year.
As an Access Coordinator you will provide clerical, administrative and event support for a variety of Access Service targeted interventions, contributing to the University’s Access strategy. You will ensure high service standards and provide a quality prospective student experience for participants from groups typically under‑represented in higher education. The role includes project and event planning, liaising with schools and pupils, delivering excellent customer service, and maintaining accurate financial and participant data across a range of University systems.
Main Duties and Responsibilities
- Respond to day‑to‑day and specialist enquiries from internal and external stakeholders via telephone, email and post, always providing excellent customer service.
- Provide administrative support to Access programmes and events, assisting with wider service activities as required.
- Support the organisation and delivery of activities designed to promote study at the University of Sheffield or in higher education generally, including some weekend and evening work for which time off in lieu will be provided.
- Input into the resource and operational planning process, maintaining accurate financial records and monitoring spend in line with University procedures.
- Ensure evaluation and reporting activities comply with internal and external systems, regulations, policy and procedures.
- Ensure all data is recorded accurately within University‑approved internal or external systems.
- Liaise with internal colleagues and external partner organisations to arrange Access Service activities and exchange information.
- Recruit registered University of Sheffield students to work for the Service on its activities.
- Keep accurate records of student work, including checking and authorising casual worker timesheets and maintaining financial records for audit purposes.
- Carry out other duties commensurate with the grade and remit of the post.
Essential Qualifications
- Educated to A Level or equivalent (or with relevant experience).
- General administrative experience, including use of email, Microsoft Office, organisational database and financial systems.
- Ability to write effective communications and present information to others.
- Ability to work effectively within a team, developing strong working relationships and assisting other team members to meet Service objectives.
- Aware of child safeguarding and the importance of supporting young people.
- Aware of General Data Protection Regulations and confidentiality issues relating to documents, including the maintenance and retention of data.
- Excellent customer service skills with the ability to communicate effectively verbally and in writing.
- Excellent organisational and time‑management skills, with the ability to manage concurrent tasks or projects in an agile way.
- Experience of working with University systems and processes.
Desirable Qualifications
- An understanding of the barriers that prevent under‑represented groups from progressing to higher education.
Salary and Contract
£27,319 – £31,236, with potential to progress to £33,951. Duration: 1 × Permanent, 1 × Fixed‑term to 16 July 2027.
Access Co-ordinator in Sheffield employer: The University of Sheffield
The University of Sheffield is an exceptional employer, offering a supportive work culture that prioritises professional development and employee well-being. As an Access Coordinator, you will play a vital role in promoting inclusivity in higher education while enjoying competitive benefits, flexible working arrangements, and opportunities for growth within a vibrant academic community. Join us in making a meaningful impact on the lives of under-represented students in a dynamic and collaborative environment.
Contact Details:
The University of Sheffield Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Access Co-ordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current Access Coordinators or similar roles on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider knowledge and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the University’s Access strategy. Show us that you understand the importance of supporting under-represented groups in higher education. Tailor your answers to reflect this understanding during your interview.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle enquiries or resolve issues. We want to see how you’d provide excellent service, so role-play with a friend or family member to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team and contributing to the Access Service activities.
We think you need these skills to ace Access Co-ordinator in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Access Coordinator role. We want to see how you can contribute to our mission of supporting under-represented groups in higher education.
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your ability to write clearly and effectively. We love seeing candidates who can convey their thoughts in a straightforward manner!
Highlight Your Organisational Skills:This role involves juggling multiple tasks, so be sure to showcase your organisational and time-management skills. Share examples of how you've successfully managed projects or events in the past – we’re all about that agile approach!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The University of Sheffield
✨Know Your Stuff
Make sure you understand the role of an Access Coordinator inside out. Familiarise yourself with the University’s Access strategy and think about how your skills can contribute to it. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond to help someone. Think about specific situations where you handled enquiries or resolved issues effectively, as this will demonstrate your ability to provide a quality experience for prospective students.
✨Get Organised
The job involves juggling multiple tasks, so be ready to discuss how you manage your time and stay organised. Bring up any tools or methods you use to keep track of projects and deadlines, and maybe even share a story about a time when your organisational skills made a difference.
✨Understand the Barriers
Having an awareness of the challenges faced by under-represented groups in higher education is crucial. Do some research on these barriers and be prepared to discuss how you can help overcome them in your role. This shows that you’re not just qualified, but also passionate about making a difference.
