At a Glance
- Tasks: Provide top-notch hospitality and support visitor care at the AMRC campus.
- Company: The University of Sheffield, a leading institution focused on innovation and excellence.
- Benefits: Competitive salary, generous annual leave, and pension scheme.
- Other info: Enjoy a hybrid work model and be part of a supportive community.
- Why this job: Join a vibrant team and enhance visitor experiences while developing your skills.
- Qualifications: Excellent customer service skills and experience with administrative IT systems.
The predicted salary is between 23742 - 24684 € per year.
The University of Sheffield is seeking a part-time Customer Care Assistant to support visitor care at the AMRC’s main campus. This role includes responsibilities such as providing an efficient hospitality service, adhering to health and safety standards, and supporting catering requirements for meetings.
Ideal candidates will possess excellent customer service and communication skills, along with experience using administrative IT systems.
Benefits include:
- A salary of £23,742 - £24,684
- Generous annual leave
- Access to a pension scheme
Guest Experience & Hospitality Assistant (Hybrid) employer: The University of Sheffield
The University of Sheffield is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a Guest Experience & Hospitality Assistant, you will enjoy generous annual leave, a competitive salary, and access to a pension scheme, all while contributing to a vibrant campus environment that values customer service excellence and teamwork.
Contact Detail:
The University of Sheffield Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience & Hospitality Assistant (Hybrid)
✨Tip Number 1
Get to know the company culture! Research The University of Sheffield and its values. When you understand what they stand for, you can tailor your approach during interviews to show you're a perfect fit.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about providing excellent hospitality, think of examples from your past experiences where you’ve gone above and beyond for customers. We want you to shine!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at the AMRC.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Guest Experience & Hospitality Assistant (Hybrid)
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to create a great experience for visitors in the past!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application:Take a moment to tailor your application to the specific role at the University of Sheffield. Mention how your skills align with the responsibilities listed in the job description, especially around hospitality and health and safety standards.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The University of Sheffield
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of visitor care.
✨Familiarise Yourself with Health and Safety Standards
Since the role involves adhering to health and safety standards, make sure you know the basics. Research common practices in hospitality settings and be prepared to discuss how you would ensure compliance in your role.
✨Show Off Your IT Skills
The job requires experience with administrative IT systems, so be ready to talk about your proficiency with relevant software. If you have specific examples of how you've used these systems to improve efficiency, share those during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team you'll be working with or how the university measures success in this role. It shows your genuine interest and helps you assess if it's the right fit for you.
