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- Tasks: Welcome students and visitors, respond to inquiries, and assist with library services.
- Company: A leading UK university with a vibrant campus community.
- Benefits: Competitive benefits, fitness facilities, and staff discounts.
- Why this job: Join a dynamic team and enhance your customer service skills in a supportive environment.
- Qualifications: Relevant customer service experience and strong communication skills.
- Other info: Fixed-term role until 31 July 2026, with flexible hours including evenings and weekends.
The predicted salary is between 13 - 16 £ per hour.
A leading university in the UK seeks part-time customer service staff for its Libraries. The role involves welcoming students and visitors, responding to inquiries, and assisting with library services.
Candidates must have relevant customer service experience and strong communication skills.
The positions are fixed-term until 31 July 2026, with varied working hours including evenings and weekends.
Competitive benefits are provided, including fitness facilities and staff discounts.
Library Services Advisor – Student & Visitor Support in Nottingham employer: The University of Nottingham
Contact Detail:
The University of Nottingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Services Advisor – Student & Visitor Support in Nottingham
✨Tip Number 1
Make sure you know the library services inside out! Familiarise yourself with the resources and support available so you can confidently assist students and visitors. This will show your genuine interest in the role and help you stand out.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common scenarios with friends or family. This will help you feel more comfortable when interacting with students and visitors during the interview.
✨Tip Number 3
Network with current library staff if you can! They can provide insider tips on what the university values in a candidate. Plus, it shows your initiative and enthusiasm for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Library Services Advisor – Student & Visitor Support in Nottingham
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your relevant customer service experience in your application. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your communication skills and problem-solving abilities.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the Library Services Advisor role. Mention how your skills align with the job description and why you’re excited about working with us.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for helping students and visitors shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic benefits!
How to prepare for a job interview at The University of Nottingham
✨Know Your Library Services
Familiarise yourself with the library services offered by the university. Understand how they support students and visitors, and be ready to discuss how you can contribute to enhancing these services during your interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or provided exceptional support, as this will demonstrate your suitability for the role.
✨Practice Your Communication
Since strong communication skills are essential, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with answering questions on the spot.
✨Be Ready for Varied Hours
Given that the role includes evenings and weekends, be prepared to discuss your availability. Show enthusiasm for flexible working hours and how you can adapt to the needs of the library and its users.