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- Tasks: Assist in managing student halls and ensure top-notch customer service.
- Company: University of Nottingham, a supportive and inclusive community.
- Benefits: Competitive pay, 27 days holiday, fitness facilities, and staff discounts.
- Why this job: Join a vibrant campus environment and make a difference in student life.
- Qualifications: Experience in customer service and strong organisational skills required.
- Other info: Flexible hours with opportunities for personal growth and development.
Overview
Based on either University Park or Jubilee Campus we are looking for an experienced, customer focused, and enthusiastic individual to assist the Hall Managers in the day-to-day running of busy student Halls of Residence.
Main duties will include assisting with the management and organisation of the accommodation and housekeeping function carrying out a range of associated administrative and operational duties ensuring high quality customer service is always provided throughout the student journey. You will also manage adherence to University policies and procedures within the unit and will carry out service, codes of practice and Health and Safety audits.
Qualifications and experience
Candidates should have substantial experience within a similar environment, have demonstrable planning, organisational and administration skills and substantial experience of resource management. Excellent customer service skills are also essential for this role.
Role details
Further details regarding the duties for this post can be found on the attached job role profile.
Hours of work are 18 per week, working 2 days out of 7 to be arranged between 8.00am and 6.00pm. Flexibility will be required.
Benefits and commitment
The University of Nottingham are committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. We strive to provide a range of benefits and rewards, including leading fitness and health facilities, staff discounts and travel schemes. We also offer an excellent holiday allowance of 27 days (Pro rata) plus additional university closure days and bank holidays.
Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.
We are proud to be a Disability Confident Employer (Level 2) employer. Increasing the diversity of our community is extremely important to us and we are committed to the aims of Disability Confident Scheme.
We are the first university to have achieved Athena Swan Gold Award.
To help you succeed, we published Candidate Guidance to provide support on the application and interview process.
Discover our benefits, visit Your Benefits website.
We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.
Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration.
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Assistant Hall Manager (Part-Time) employer: The University of Nottingham
Contact Detail:
The University of Nottingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hall Manager (Part-Time)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Nottingham. They can give you insider tips on what it’s really like working there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and management. We all know that confidence is key, so rehearse your answers and maybe even do a mock interview with a friend.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you’re excited about the role and how you can contribute to the student experience. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the amazing benefits we offer.
We think you need these skills to ace Assistant Hall Manager (Part-Time)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in customer service and resource management. We want to see how your skills align with the role of Assistant Hall Manager, so don’t hold back on showcasing your relevant experience!
Show Your Enthusiasm: Let your passion for working in a student environment shine through! We love candidates who are enthusiastic about providing excellent service and creating a positive atmosphere for students. A little personality goes a long way!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to highlight your key achievements and skills without rambling on too much.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there!
How to prepare for a job interview at The University of Nottingham
✨Know Your Stuff
Make sure you understand the role of an Assistant Hall Manager inside out. Familiarise yourself with the day-to-day operations of student halls, including customer service expectations and health and safety protocols. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your planning, organisational, and customer service skills. Think about situations where you successfully managed resources or improved processes. This will demonstrate your capability and fit for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the university's approach to diversity and inclusion, or how they support staff well-being. This shows that you’re not just interested in the job, but also in the culture and values of the organisation.
✨Be Flexible and Positive
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Maintain a positive attitude throughout the interview, as this reflects the supportive and inclusive environment the university promotes. A friendly demeanour can go a long way!