At a Glance
- Tasks: Support teaching and student services while enhancing the student experience.
- Company: Join a dynamic university committed to inclusivity and excellence.
- Benefits: Enjoy a generous pension, Christmas closure, and employee discounts.
- Other info: Flexible working options and a supportive team environment await you.
- Why this job: Make a real difference in students' lives and develop your skills.
- Qualifications: Strong communication, organisational skills, and digital literacy required.
The predicted salary is between 31650 - 43607 £ per year.
We are seeking a motivated and collaborative individual to join our team as a Teaching, Learning and Student Experience Assistant. This role offers an exciting opportunity to contribute to the delivery of high-quality teaching, learning and student support services, ensuring an excellent student experience across the University within a dynamic and inclusive environment.
Responsibilities
- Providing administrative and clerical support across teaching, learning and student administration activities
- Acting as a first point of contact for enquiries, offering guidance and support while escalating where appropriate
- Maintaining accurate student records and ensuring high standards of data quality
- Supporting meetings, events, and processes including room bookings, correspondence, and documentation
- Working flexibly across teams to support service delivery and continuous improvement initiatives
About You
We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:
Essential Criteria
- Experience of working with administrative processes
- Strong communication skills with the ability to engage with a wide range of people
- Good organisational skills and ability to prioritise workload in a busy environment
- Strong attention to detail with good numeracy and problem-solving skills
- Digital literacy and experience using standard IT systems
Desirable Criteria
- Experience working in a customer service environment
- Experience supporting students or working in an education setting
- Experience maintaining records or working with databases
- Experience supporting meetings or events
- Understanding of higher education or student services
We value transferable skills and real-world experience as much as formal qualifications.
Benefits
- Generous employer pension contribution
- Christmas closure across all departments outside of annual leave and bank holidays
- Purple Place employee discount platform
This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK. Applications close at midnight on the closing date.
Teaching, Learning, Student Experience Assistant, Student Support and Wellbeing employer: The University of Manchester
The University of Manchester is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits such as a substantial pension contribution and a unique Christmas closure, staff are supported in achieving a healthy work-life balance while contributing to a dynamic educational environment that values diversity and innovation.
Contact Details:
The University of Manchester Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Teaching, Learning, Student Experience Assistant, Student Support and Wellbeing
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from the university. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent initiatives. We want to see how you can contribute to their mission, so be ready to share your ideas on enhancing student experience!
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed multiple tasks or projects in the past. This role is all about juggling responsibilities, so let us see your multitasking magic!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat with us.
We think you need these skills to ace Teaching, Learning, Student Experience Assistant, Student Support and Wellbeing
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Teaching, Learning, and Student Experience Assistant. We want to see how you can contribute to our dynamic and inclusive environment!
Show Off Your Communication Skills:Since this role involves engaging with a wide range of people, be sure to showcase your strong communication skills in your written application. Use clear and concise language to demonstrate your ability to connect with others.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks effectively. In your application, mention any relevant experiences that showcase your organisational skills and ability to prioritise in a busy environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The University of Manchester
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Teaching, Learning and Student Experience Assistant. Familiarise yourself with the key tasks like providing administrative support and maintaining student records. This will help you articulate how your skills align with the role.
✨Showcase Your Communication Skills
Since this role involves engaging with a wide range of people, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully handled enquiries or provided guidance in previous roles. This will show that you can be the first point of contact for students effectively.
✨Highlight Your Organisational Skills
In a busy environment, being organised is crucial. Share specific instances where you've managed multiple tasks or prioritised workloads. This could be from previous jobs or even during your studies. It’s all about showing that you can keep things running smoothly.
✨Embrace the Values of Diversity and Inclusion
This role values diversity and inclusivity, so be ready to discuss how you embrace these principles. Share experiences where you've worked in diverse teams or supported individuals from different backgrounds. This will resonate well with the interviewers and show that you fit into their culture.
