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- Tasks: Support students, manage queries, and handle admin tasks in a vibrant educational setting.
- Company: Leading educational institution in Manchester with a focus on student wellbeing.
- Benefits: Hybrid work model, supportive environment, and opportunities for personal growth.
- Why this job: Make a difference in students' lives while gaining valuable experience in education.
- Qualifications: Self-motivated, excellent customer service skills, and ability to work with diverse groups.
- Other info: Work on campus at least three days a week in a dynamic support hub.
The predicted salary is between 11 - 16 £ per hour.
A leading educational institution in Manchester is seeking a Teaching Learning and Student Experience Support Assistant. This hybrid position entails providing student support, managing queries, and handling administrative tasks within the School of Engineering's Student Support Hub.
Ideal candidates are self-motivated, possess excellent customer service skills, and can work positively with diverse groups of students and staff. Applicants should be prepared to work on campus at least three days a week, contributing to a supportive learning environment.
TLSE Support Assistant — Student Help & Wellbeing (Hybrid) in Manchester employer: The University of Manchester
Contact Detail:
The University of Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TLSE Support Assistant — Student Help & Wellbeing (Hybrid) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the institution. A friendly chat can give us insider info on what they value in candidates and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for support roles. We should practice our answers, focusing on how our skills align with providing excellent student support and managing queries effectively.
✨Tip Number 3
Showcase our customer service skills during the interview. Think of examples where we’ve positively impacted others, especially in diverse settings. This will highlight our ability to work well with students and staff alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the team at this leading educational institution.
We think you need these skills to ace TLSE Support Assistant — Student Help & Wellbeing (Hybrid) in Manchester
Some tips for your application 🫡
Show Your Passion for Student Support: When writing your application, let us see your enthusiasm for helping students. Share any relevant experiences or roles where you've provided support or guidance, as this will resonate with our mission to create a positive learning environment.
Tailor Your Application: Make sure to customise your application to highlight how your skills align with the job description. We want to see how you can contribute to the School of Engineering's Student Support Hub, so don’t hold back on showcasing your customer service skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly understand why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at The University of Manchester
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Teaching Learning and Student Experience Support Assistant. Familiarise yourself with the specific tasks mentioned in the job description, like managing queries and providing student support. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position requires excellent customer service skills, prepare examples from your past experiences where you've successfully assisted students or handled queries. Think about how you can highlight your ability to work positively with diverse groups, as this is crucial in a supportive learning environment.
✨Prepare for Hybrid Work Questions
As this is a hybrid role, be ready to discuss your experience with remote and on-campus work. Share how you manage your time effectively and stay motivated while working from home, as well as how you plan to engage with students and staff when on campus.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the institution. Inquire about the types of support services currently offered or how the team collaborates to enhance the student experience. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.