Teaching, Learning and Student Experience Support Assistant in Manchester

Teaching, Learning and Student Experience Support Assistant

Join to apply for the Teaching, Learning and Student Experience Support Assistant role at The University of Manchester

Applications are invited for a Teaching Learning and Student Experience (TLSE) Support Assistant within the Information, Advice and Guidance (IAG) team in the Alliance Manchester Business School (AMBS). The successful candidate will be working within the AMBS Student Support Hub offering information, advice and guidance to a diverse community of students and staff and be expected to provide a high level of customer service to deliver an excellent service provision. They will also provide additional clerical/administrative support to activities and events undertaken by the IAG team to enhance the student experience.

Anyone wishing to work in a busy and challenging environment, who has excellent communication skills, proven experience in a customer facing role, has a flexible approach to work and the ability to work proficiently with a range of MS 365 applications is encouraged to apply. Please note that as this is a student-facing role there is a requirement to be based on campus.

What will you get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk. Any CV’s submitted by a recruitment agency will be considered a gift.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:
Name: Louise Richardson
Email: louise.richardson@manchester.ac.uk

General enquiries:
Email: People.recruitment@manchester.ac.uk

Technical support: https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria