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- Tasks: Support students and staff in a dynamic educational environment.
- Company: Join the School of Biological Sciences at a leading university.
- Benefits: Enjoy a fantastic pension scheme, health services, and generous leave.
- Why this job: Make a real difference in student experiences while developing your skills.
- Qualifications: Experience in customer-facing roles and strong organisational skills.
- Other info: Flexible working options and a welcoming, diverse community.
The predicted salary is between 28800 - 43200 Ā£ per year.
About the Role
Applications are invited for the post of Teaching, Learning and Student Experience (TLSE) Assistant within the Programmes and Curriculum Team in the School of Biological Sciences. We are seeking to appoint an enthusiastic individual to join our Programmes and Curriculum Team, supporting students and staff within the School of Biological Sciences and working collaboratively in accordance with good customer care principles.
You will have experience of working with administrative processes in a customer-facing office environment. The role requires applicants who thrive in a busy team environment, enjoy interacting with and supporting a wide range of people, and are flexible and responsive to customer needs. Strong organisational and attention-to-detail skills are essential. Applicants should be able to work in a busy and challenging environment, meet tight deadlines under pressure, and ensure that high-quality procedures (which comply with University rules, regulations and policies) are applied consistently.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit. Our University is positive about flexible working ā you can find out more here. Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to recruitmentservices.people@manchester.ac.uk. Any CVās submitted by a recruitment agency will be considered a gift.
For enquiries on vacancy, shortlisting and interviews:
Name: Jessica Dooley
Email: jessica.dooley@manchester.ac.uk
General enquiries Email: recruitmentservices.people@manchester.ac.uk
Technical support here.
Please quote reference BMH-030717.
This vacancy will close for applications at midnight on the closing date. Please see the link below for the Further Particulars document which contains the person specification criteria.
Teaching, Learning and Student Experience Assistant (Programmes & Curriculum) in Manchester employer: The University of Manchester
Contact Detail:
The University of Manchester Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Teaching, Learning and Student Experience Assistant (Programmes & Curriculum) in Manchester
āØTip Number 1
Get to know the team! Before your interview, do a bit of research on the Programmes and Curriculum Team. Understanding their goals and challenges will help you tailor your responses and show that you're genuinely interested in supporting them.
āØTip Number 2
Show off your organisational skills! During the interview, share specific examples of how you've managed multiple tasks or projects in a busy environment. This will demonstrate that you can thrive under pressure, just like the role requires.
āØTip Number 3
Be ready to discuss customer care! Since this role involves interacting with students and staff, prepare to talk about your experience in customer-facing roles. Highlight how you've successfully addressed customer needs and maintained high-quality service.
āØTip Number 4
Apply through our website! We encourage you to submit your application directly on our site. Itās the best way to ensure your application gets the attention it deserves, and youāll be one step closer to joining our fantastic team!
We think you need these skills to ace Teaching, Learning and Student Experience Assistant (Programmes & Curriculum) in Manchester
Some tips for your application š«”
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role. We want to see how you can support our students and staff in the School of Biological Sciences, so donāt hold back on showcasing relevant skills!
Show Your Enthusiasm: Let your passion for teaching and learning shine through! Weāre looking for someone whoās not just qualified but genuinely excited about supporting students and working in a busy team environment.
Be Organised and Detail-Oriented: Since this role requires strong organisational skills, make sure your application is well-structured and free from errors. We appreciate attention to detail, so double-check everything before hitting send!
Apply Through Our Website: Donāt forget to submit your application through our official website. Itās the best way to ensure it gets to us directly, and we canāt wait to see what you bring to the table!
How to prepare for a job interview at The University of Manchester
āØKnow Your Role
Make sure you thoroughly understand the responsibilities of a Teaching, Learning and Student Experience Assistant. Familiarise yourself with the Programmes and Curriculum Team's objectives and how they support students and staff. This will help you demonstrate your enthusiasm and fit for the role during the interview.
āØShowcase Your Customer Care Skills
Since the role involves working in a customer-facing environment, prepare examples of how you've successfully interacted with diverse individuals in previous roles. Highlight your ability to respond flexibly to customer needs and maintain high-quality service under pressure.
āØDemonstrate Organisational Skills
Be ready to discuss your organisational strategies and attention-to-detail skills. You might want to share specific instances where you managed multiple tasks or met tight deadlines, showcasing your ability to thrive in a busy team environment.
āØAsk Insightful Questions
Prepare thoughtful questions about the team dynamics, challenges faced by the Programmes and Curriculum Team, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
