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- Tasks: Lead and manage a team to ensure top-notch cleaning and facilities services.
- Company: Join a vibrant university community dedicated to excellence in service.
- Benefits: Enjoy a fantastic pension scheme, health services, and generous leave.
- Why this job: Make a real difference in a supportive environment while developing your leadership skills.
- Qualifications: Experience in facilities management and strong communication skills are essential.
- Other info: Flexible hours with opportunities for career growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
About the role: House Services employs over 400 colleagues, with the aim of providing the highest standards in cleaning, portering and associated services, across the University Academic, Teaching and Learning Estate. This role is 35 hours a week Monday-Friday on a flexible basis between the hours of 6.45am-21.30pm. There will also be the occasional requirement to work a weekend to cover out-of-hours events.
About you: We are aiming to recruit a suitably skilled and motivated individual to undertake the day-to-day operational management of the House Services team within a cluster. The Cluster Manager will be responsible for managing and directing a team of Assistant Cluster Managers and their teams ensuring the highest of attainable standards in the provision of excellent soft facilities management.
Applicants are required to demonstrate the knowledge and ability to lead, plan, guide, support and oversee the delivery of workplace cleaning, portering and associated services. Applicants must also be able to demonstrate their understanding of how to lead by example, to be able to motivate and support others in consistently achieving required standards, whilst also ensuring that all supervisory guidance is underpinned with understanding, compassion and encouragement for their team and its individual members.
Candidates should be able to demonstrate their suitability through an understanding of the role requirements, preferably gained through relevant experience. They should also be confident using IT software for administration, day-to-day planning, and reporting purposes. Candidates should also have the ability to manage and prioritise their own workload and possess effective written and verbal communication skills to the needs of the role. You will possess a professional qualification in facilities management and/or demonstrable professional skills and knowledge gained through relevant industry experience.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
- Full uniform is provided.
As an equal opportunity employer, we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Any recruitment enquiries from recruitment agencies should be directed to: Lee Gouldbourn / Angela Chant.
This vacancy will close for applications at midnight on the closing date.
House Services Cluster Manager in Manchester employer: The University of Manchester
Contact Detail:
The University of Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Services Cluster Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you insider info about the company culture and what it takes to succeed as a House Services Cluster Manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and facilities services. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to share examples of how you've motivated teams and maintained high standards in previous roles. This is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace House Services Cluster Manager in Manchester
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading teams and managing operations. We want to see how you've motivated others and maintained high standards in your previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the House Services Cluster Manager role. We love seeing candidates who really understand what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your key skills and experiences stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at The University of Manchester
✨Know Your Stuff
Make sure you understand the ins and outs of facilities management, especially in cleaning and portering services. Brush up on your knowledge about best practices and standards in the industry, as this will show that you're serious about the role.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or resolved conflicts. This is key for the Cluster Manager position, so be ready to discuss your approach to leadership and team support.
✨Be IT Savvy
Since the role requires effective use of IT software for planning and reporting, make sure you’re comfortable discussing any relevant tools you've used. Bring up specific software you’ve worked with and how it helped you manage your workload effectively.
✨Communicate Clearly
Practice your verbal and written communication skills before the interview. You might be asked to explain complex ideas simply or provide feedback to team members. Being articulate and clear will demonstrate your suitability for the role.
