At a Glance
- Tasks: Coordinate exciting events and hospitality services across the University Campus.
- Company: Join a dynamic and inclusive team at the University of Manchester.
- Benefits: Enjoy a generous pension, Christmas closure, and employee discounts.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact by delivering memorable experiences for diverse events.
- Qualifications: RFQ Level 4 in hospitality or relevant experience; strong communication and customer service skills.
The predicted salary is between 28000 - 35000 £ per year.
We are seeking a motivated and collaborative individual to join our team as a Hospitality and Events Manager. This role offers an exciting opportunity to oversee the delivery of services across a wide range of venues over the University Campus within a dynamic and inclusive environment.
You will be responsible for:
- Coordinating and delivering designated hospitality, events, weddings and business functions across a wide range of University venues and campus facilities.
- Supporting the H&E Manager to plan, staff and deliver hospitality, conference, lunch, dinner, banqueting, wedding and refreshment services to agreed standards.
- Maintaining service quality, customer care, dietary/allergen processes, health and safety standards, stock control and venue/key-holder procedures in line with policy.
- Contributing to service development, promotional activity, reporting, social media engagement, colleague development and deputising for the H&E Manager when required.
We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.
About You
We are looking for a collaborative researcher with advanced computational skills and relevant social science expertise. You should demonstrate:
Essential Criteria:
- RFQ Level 4 qualification, or equivalent professional qualification, in hospitality, catering or events, or demonstrable professional knowledge gained through relevant industry experience.
- Level 3 Food Hygiene qualification, sound knowledge of hospitality health and safety compliance, and ability to work flexibly across weekdays, evenings, weekends and venues.
- Strong written and verbal communication, customer service, liaison, supervision, workload management, IT, financial administration, stock control and performance monitoring skills.
Desirable Criteria:
- Level 4 Food Hygiene qualification, awareness of workplace environmental sustainability, and understanding of Health & Safety, Equality, Diversity and Inclusion, and Information Governance.
We value transferable skills and real-world experience as much as formal qualifications.
Our benefits include:
- Generous employer pension contribution
- Christmas closure across all departments outside of annual leave and bank holidays
- Purple Place employee discount platform
For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here. This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.
We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions.
Find out more from our Freedom of Speech Policy.
Assistant Hospitality and Events Manager in Manchester employer: The University of Manchester
The University of Manchester is an exceptional employer, offering a dynamic work culture that prioritises innovation and collaboration. With a strong commitment to employee growth, you will have access to comprehensive benefits including leading pension schemes and health services, all while contributing to the strategic direction of a prestigious institution in a vibrant city known for its rich cultural heritage and academic excellence.
Contact Details:
The University of Manchester Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Hospitality and Events Manager in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The University of Manchester. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The University of Manchester
Don't be shy about reaching out to The University of Manchester directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Hospitality and Events Manager in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The University of Manchester and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The University of Manchester
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
