eLearning Support Assistant

eLearning Support Assistant

Manchester Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support the eLearning team in delivering engaging online learning experiences.
  • Company: Join The University of Manchester, a vibrant hub for diverse education and innovation.
  • Benefits: Enjoy flexible working, generous leave, and discounts at major retailers.
  • Why this job: Be part of a collaborative team making a real impact on students' learning journeys.
  • Qualifications: Experience in eLearning or teaching environments is essential; familiarity with virtual learning platforms preferred.
  • Other info: This role offers a chance to grow your skills in a supportive and inclusive environment.

The predicted salary is between 28800 - 43200 £ per year.

Join to apply for the eLearning Support Assistant role at The University of Manchester

Join to apply for the eLearning Support Assistant role at The University of Manchester

The Faculty of Humanities is one of three Faculties in the University of Manchester and consists of four Schools that offer an unprecedented range of innovative programmes at undergraduate and postgraduate level.

The Faculty is looking to appoint a full-time eLearning Support Assistant, who will join the Humanities eLearning team on a permanent basis.

The eLearning Support Assistant will be part of the Humanities eLearning team providing support for staff across the Faculty of Humanities. Working flexibly and collaboratively with academic staff, IT services staff, the wider Humanities eLearning team and others who are supporting teaching and learning, the post holder will support the delivery of effective customer-focused support to staff and students, assist Learning Technologists and eLearning Support Officers with the planning and delivery of training and the development of support resources, and thus contribute to the delivery of high quality and effective online and blended learning within the Faculty of Humanities.

The eLearning Support Assistant will:

  • Assist in supporting the eLearning team and the academic community in the development and delivery of electronically delivered teaching and learning activities.
  • Work collaboratively with academic staff, IT Services staff and others who support teaching and learning in support of the University’s strategic aims to incorporate eLearning into its programmes of study.
  • Proactively participate as a member of the eLearning team, including assistance with projects, team meetings, communications and recommendations for service improvements.

The person appointed will have

  • previous experience of working in eLearning or in a teaching and learning environment.
  • Experience of using a virtual learning environment, such as Canvas.
  • Experience of using eLearning applications to create learning resources.
  • Experience of working in a team environment and being able to support colleagues in the delivery of objectives, together with excellent organisational skills, and the ability to prioritise work in a busy environment and meet strict deadlines will be required.
  • A basic understanding of the process of planning, designing, developing, testing and evaluating eLearning resources is also essential.

As an equal opportunities employer, we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Working for the University of Manchester

The University of Manchester strives to make our community a welcoming, caring, and enthusiastic one, fuelling ambition with opportunities and support to help us all achieve our personal and professional goals. Our diverse job opportunities include an attractive benefits package with family-friendly policies that provide for flexible working.

We care deeply about career and personal development, offering a structured induction programme for new staff, an annual performance and development review, staff training for all career stages and mentoring opportunities to support your career development.

The University of Manchester is committed to creating an environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality.

We have a genuine commitment to equality of opportunity for our staff and students and are proud to employ a workforce that reflects the diverse community we serve. As a global institution, situated at the heart of a lively, culturally diverse city, we welcome applicants of all nationalities.

What you will get in return:

  • Fantastic market leading Pension scheme
  • Excellent employee health and wellbeing services including an Employee Assistance Programme
  • Exceptional starting annual leave entitlement, plus bank holidays
  • Additional paid closure over the Christmas period
  • Local and national discounts at a range of major retailers

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CV’s submitted by a recruitment agency will be considered a gift.

Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Stuart Phillipson, Assistant eLearning Manager, Humanities eLearning

Email: stuart.phillipson@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Education and Training

  • Industries

    Higher Education

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eLearning Support Assistant employer: The University of Manchester

The University of Manchester is an exceptional employer, offering a vibrant and inclusive work culture that prioritises personal and professional development. With a strong commitment to equality and diversity, employees benefit from a comprehensive package including flexible working arrangements, generous annual leave, and extensive health and wellbeing services, all within the dynamic environment of a leading higher education institution in a culturally rich city.
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Contact Detail:

The University of Manchester Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land eLearning Support Assistant

✨Tip Number 1

Familiarise yourself with the University of Manchester's eLearning tools, especially Canvas. Being able to demonstrate your proficiency in these platforms during discussions can set you apart from other candidates.

✨Tip Number 2

Network with current or former eLearning Support Assistants at the University. They can provide valuable insights into the role and the team dynamics, which can help you tailor your approach during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've supported teaching and learning in previous roles. Highlighting your collaborative experiences with academic staff or IT services will show that you're a team player.

✨Tip Number 4

Stay updated on the latest trends in eLearning and online education. Being knowledgeable about current best practices can help you engage in meaningful conversations during the interview process.

We think you need these skills to ace eLearning Support Assistant

Experience with eLearning platforms
Familiarity with virtual learning environments (e.g., Canvas)
Ability to create and develop eLearning resources
Strong organisational skills
Excellent communication skills
Team collaboration skills
Customer service orientation
Understanding of instructional design principles
Proficiency in using eLearning applications
Ability to prioritise tasks and meet deadlines
Basic knowledge of planning and evaluating eLearning resources
Flexibility and adaptability in a dynamic environment

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the eLearning Support Assistant position. Tailor your application to highlight relevant experiences and skills that align with the role.

Highlight Relevant Experience: Make sure to emphasise any previous experience in eLearning or teaching environments. Mention specific tools or platforms you have used, such as virtual learning environments like Canvas, to demonstrate your familiarity with the necessary technologies.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for eLearning and your ability to support academic staff and students. Use specific examples from your past experiences to illustrate how you can contribute to the Humanities eLearning team.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an educational setting.

How to prepare for a job interview at The University of Manchester

✨Show Your eLearning Experience

Make sure to highlight your previous experience in eLearning or teaching environments. Be prepared to discuss specific projects you've worked on, especially those involving virtual learning environments like Canvas.

✨Demonstrate Team Collaboration Skills

Since the role involves working closely with academic staff and IT services, share examples of how you've successfully collaborated in a team setting. Emphasise your ability to support colleagues and contribute to shared goals.

✨Prepare for Technical Questions

Brush up on your knowledge of eLearning applications and the process of planning, designing, and evaluating eLearning resources. Expect questions that assess your technical skills and understanding of these tools.

✨Express Your Passion for Education

Convey your enthusiasm for supporting teaching and learning. Discuss why you believe eLearning is important and how you can contribute to enhancing the educational experience for both staff and students.

eLearning Support Assistant
The University of Manchester
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