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- Tasks: Ensure campus safety through patrols, CCTV monitoring, and providing welfare assistance.
- Company: Join The University of Manchester, a leading institution dedicated to student support and security.
- Benefits: Enjoy a fantastic pension scheme, health services, generous leave, and discounts at major retailers.
- Other info: Attend our Q&A session to learn more about the role and application process.
- Why this job: Be part of a supportive team that values inclusivity and personal development while making a real impact.
- Qualifications: A relevant security qualification and effective communication skills are essential for this role.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Campus Support and Security Officer role at The University of Manchester
Join to apply for the Campus Support and Security Officer role at The University of Manchester
The University Campus Support and Security Services provides a safe, secure and welcoming environment for its students, staff and visitors across the entire University Estate, providing welfare assistance as required, with the continuous aim of ensuring an inclusive, hospitable, supportive and safe environment for all.
We are currently seeking a number of candidates to join the team in the role of Campus Support and Security Officer. Applicants are required to have professional skills knowledge and abilities for resolving security situations with empathy, compassion and confidence.
Working alongside team colleagues, the post-holder will undertake CCTV monitoring, foot and driving patrols across the University premises, ensuring the security of buildings, safety of people and, as required, dealing with intruder incidents and fire alarm evacuations. The health & welfare support and, as required, administering 1st aid to individuals is a key part of the role, as well as dealing with unforeseen and challenging situations, sometimes requiring liaison with The Emergency Services, preparing accurate timely written reports as necessary.
A relevant Security qualification (or equivalent) is required of the successful candidates. Effective verbal and written documentation is also an essential part of the role. Training is provided for the following post-holder requirements: the ability to use role-relevant computer software; obtaining the CCTV Public Space Surveillance certificate; a First Aid at Work qualification.
A Full manual UK Driving Licence (for driving duties in a designated Security Services or other University vehicle). Full uniform is provided, which includes the requirement of wearing 5 to 10 kilo body armour (based upon individual height and weight), whilst undertaking all related duties, including circa 3 hour foot patrols across University premises.
The University supports career and personal development, offers many benefits and services to all staff, including its excellent pension schemes, a comprehensive employee assistance program, an annual pay review, exceptional performance award scheme and a comprehensive employee assistance program.
Applicants are required to provide details of full working career history within their applications.
We will be hosting a one hour Q&A “Open session” which will give prospective candidates an opportunity to ask any questions that they may have about the role and what it is actually like working at the university. There will also be an opportunity to understand both the type of information we hope to receive form candidates when completing the application form, along with what else is involved in the recruitment process. The session will be hosted by Paul Greenlees Deputy Head of Campus Support and Security and one of our current security officers, will be in attendance to also answer any questions and to share their experiences of their time at the university. We look forward to meeting you!
To take part in the session on Wednesday 16 July between 19:00-20:00 please join the Teams link below –
Join the meeting now
Informal Enquiries
Informal enquiries can be made to Victoria Higham, Security Services Administrator, Directorate of Estates & Facilities: Victoria.Higham@manchester.ac.uk tel: 0161 275 7569
As an equal opportunities employer we welcome applicants from we welcome applications from all suitably qualified persons and from all sections of the community regardless of age, sex, gender, gender expression, ethnicity, disability, sexual orientation and transgender status.
Security Services is committed to the principles of the Race Equality Charter Mark and Athena Swan, we would particularly welcome applications from women and the black, Asian and minority ethnic (BAME) community, who are both currently under-represented at this grade.
All appointments will be made on merit.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any CV’s submitted by a recruitment agency will be considered a gift.
Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.
General enquiries:
Email: People.recruitment@manchester.ac.uk
Technical support:
https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.
Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.
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Campus Support and Security Officer employer: The University of Manchester
Contact Detail:
The University of Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Support and Security Officer
✨Tip Number 1
Make sure to attend the Q&A session hosted by Paul Greenlees. This is a great opportunity to ask questions about the role and gain insights directly from current staff, which can help you tailor your approach when applying.
✨Tip Number 2
Familiarise yourself with the specific security protocols and welfare assistance practices that are relevant to university settings. Showing that you understand these aspects during any discussions will demonstrate your commitment and preparedness for the role.
✨Tip Number 3
Network with current employees or those in similar roles at the university. Engaging with them on platforms like LinkedIn can provide you with valuable insights and potentially even referrals, increasing your chances of landing the job.
✨Tip Number 4
Highlight any relevant experience you have in dealing with emergency situations or providing first aid. Being able to discuss real-life examples where you've demonstrated these skills can set you apart from other candidates.
We think you need these skills to ace Campus Support and Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Campus Support and Security Officer position. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect the specific skills and qualifications mentioned in the job listing. Emphasise your experience in security, first aid, and any relevant qualifications you possess.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for ensuring safety and support within a university environment. Use examples from your past experiences to demonstrate your ability to handle challenging situations with empathy and confidence.
Prepare for the Q&A Session: Take advantage of the open Q&A session hosted by the university. Prepare questions about the role and the work environment, and use this opportunity to gather insights that can help you in your application.
How to prepare for a job interview at The University of Manchester
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Campus Support and Security Officer. Be prepared to discuss how your skills and experiences align with these duties, especially in areas like CCTV monitoring, patrols, and emergency response.
✨Show Empathy and Compassion
Since the role requires resolving security situations with empathy and compassion, think of examples from your past experiences where you've demonstrated these qualities. Be ready to share how you handled challenging situations while maintaining a supportive environment.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific scenarios related to security and welfare support. Practise responses to potential situations, such as dealing with intruders or administering first aid, to showcase your problem-solving skills and readiness for the role.
✨Ask Insightful Questions
During the interview, don't hesitate to ask questions that show your interest in the role and the university. Inquire about the team dynamics, training opportunities, or how the university supports its staff in their professional development. This demonstrates your enthusiasm and commitment.