At a Glance
- Tasks: Ensure campus safety through patrols, CCTV monitoring, and providing welfare assistance.
- Company: Join a leading university committed to creating a secure and inclusive environment for all.
- Benefits: Enjoy a fantastic pension scheme, health services, generous leave, and discounts at major retailers.
- Other info: Attend our Q&A session to learn more about the role and application process.
- Why this job: Make a real impact on campus safety while developing your skills in a supportive team.
- Qualifications: A relevant security qualification and a full UK driving licence are required.
The predicted salary is between 30000 - 42000 £ per year.
About the Role
Campus Support and Security Officers are often the first point of contact for staff, students and visitors requiring assistance. The role combines customer service, welfare support and frontline security responsibilities, ensuring the safety of people and the security of University buildings and assets.
Responsibilities
Working as part of a 24/7 operational team, responsibilities include:
- Responding to security and welfare incidents across campus
- Conducting foot and vehicle patrols
- Monitoring CCTV and control room systems
- Supporting emergency response and evacuations
- Liaising with Greater Manchester Police and other emergency services
- Producing accurate incident reports
- Providing a welcoming and professional service to our diverse University community.
What you will bring
Essential Criteria - please see Job Description for full details
- Experience and professional skills relevant to a customer-facing security, safety or support environment
- Excellent verbal communication skills and the ability to produce clear written reports
- Strong customer service skills and the ability to support a diverse range of people
- Ability to work independently and as part of a team, using initiative and sound judgement
- Full UK driving licence
Desirable Criteria
- Relevant security qualifications, including CCTV Public Space Surveillance certification or equivalent
- First Aid at Work qualification
- Knowledge of higher education environments and related security challenges
Recruitment Process
Following the closing date, applications will be assessed against the essential criteria for the role - please see Job Description for full details.
Candidates who are successfully shortlisted will be invited to attend an Assessment Day on Thursday 3 September 2026, designed to reflect the operational nature of the position. Please note that the Assessment Day forms a key part of the selection process, and candidates should ensure they are available to attend on 3 September 2026 before submitting an application.
The assessment process will include:
- Campus Tour
- Written and practical assessments
- A group session where you can ask any questions you may have about the role or the University.
This approach allows us to assess how candidates respond in practice, ensuring we appoint individuals who can operate effectively in a live environment.
Successful candidates will then progress to a final interview, which will take place during the week commencing 7 September 2026.
Why Join Us?
The University of Manchester offers an excellent benefits package including:
- Generous employer pension contribution
- Access to training and professional development opportunities
We reserve the right to close this vacancy early should we receive a high number of applications.
Additional Information
Please note: this role is not eligible for Skilled Worker visa sponsorship. Applicants must be able to demonstrate their right to work in the UK at the time of application and throughout their employment.
As an equal opportunity employer, we welcome applicants from we welcome applications from all suitably qualified persons and from all sections of the community regardless of age, sex, gender, gender expression, ethnicity, disability, sexual orientation and transgender status.
We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community.
General enquiries and administrative support
recruitmentservices.people@manchester.ac.uk
Technical and job portal support
https://jobseekersupport.jobtrain.co.uk/support/home
Further Information
Applications close at midnight on the closing date. Further particulars (with person specification) linked below.
https://www.manchester.ac.uk/connect/jobs/benefits-working-here/
https://www.staffnet.manchester.ac.uk/people/current-staff/flexible-and-hybrid-working/
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Campus Support and Security Officer employer: The University of Manchester
The University of Manchester is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the field of optometry. With a strong commitment to employee development, you will have access to numerous growth opportunities, including professional training and research initiatives, all while working in a dynamic environment that prioritises student success and clinical excellence.
Contact Details:
The University of Manchester Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Campus Support and Security Officer
✨Tip Number 1
Make sure to attend the Q&A session on Wednesday 16 July. This is a great opportunity to ask questions directly to the Deputy Head of Campus Support and Security and gain insights into the role and the team culture.
✨Tip Number 2
Familiarise yourself with the key responsibilities of the role, such as CCTV monitoring and first aid. Being able to discuss your understanding and any relevant experience during informal conversations can set you apart from other candidates.
✨Tip Number 3
Network with current employees if possible. Engaging with them can provide valuable insights into the work environment and expectations, which you can leverage in your discussions during the application process.
✨Tip Number 4
Highlight your ability to handle challenging situations with empathy and confidence. Prepare examples from your past experiences that demonstrate these skills, as they are crucial for this role.
We think you need these skills to ace Campus Support and Security Officer
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Campus Support and Security Officer position. Highlight key skills such as empathy, communication, and security knowledge in your application.
Tailor Your CV:Customise your CV to reflect relevant experience and qualifications that align with the job. Emphasise any previous roles in security or customer service, and include your relevant certifications, such as a First Aid qualification.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for creating a safe and inclusive environment. Use specific examples from your past experiences to demonstrate how you can handle challenging situations with confidence and compassion.
Prepare for the Q&A Session:Take advantage of the open session to ask questions about the role and the application process. Prepare thoughtful questions that show your interest in the position and the university's values, which will help you stand out as a candidate.
How to prepare for a job interview at The University of Manchester
✨Show Empathy and Compassion
As a Campus Support and Security Officer, you'll be dealing with various situations that require empathy. During the interview, share examples of how you've handled sensitive situations in the past, demonstrating your ability to resolve conflicts with compassion.
✨Familiarise Yourself with Security Protocols
Make sure you understand the basic security protocols relevant to the role. Be prepared to discuss how you would handle specific scenarios, such as intruder incidents or fire alarm evacuations, showcasing your knowledge and readiness for the job.
✨Highlight Your Communication Skills
Effective verbal and written communication is crucial in this role. Prepare to discuss your experience in documenting incidents and liaising with emergency services, as well as any relevant training you've undertaken that enhances these skills.
✨Ask Insightful Questions
Take advantage of the Q&A session to ask thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you gain a better understanding of what to expect, which can set you apart from other candidates.
