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- Tasks: Support system management and assist users with the CAFM system.
- Company: Join The University of Manchester, a world-class institution in a vibrant city.
- Benefits: Enjoy flexible working, career development, and family-friendly policies.
- Why this job: Be part of a diverse team and contribute to impactful asset management.
- Qualifications: HNC or degree in IT/Asset Management; experience with CAFM systems preferred.
- Other info: Open to all backgrounds; relocation assistance available.
The predicted salary is between 27644 - 30805 £ per year.
Location: Oxford Road, Manchester
Salary: £27,644 to £30,805 per annum, dependent on relevant experience
Job type: Full Time (1 FTE), Permanent. 35 hours per week.
Closing date: 07/05/2025.
About the Role:
We are looking for a dedicated and proactive Asset Technician to join our Facilities Maintenance and Compliance team at The University of Manchester. If you have a passion for System Management and Data Handling, Asset Maintenance, and supporting system users, this could be the perfect opportunity for you!
As an Asset Technician, you will play a key role in supporting the development and management of our CAFM (Computer-Aided Facilities Management) system, ensuring the accuracy and efficiency of Asset and Maintenance records. You will be the first point of contact for system users, assisting with system access, setup, and providing helpdesk support.
Key Responsibilities:
- Maintain and update the asset database, processing change requests within agreed timescales.
- Serve as the first point of contact for system users, providing advice and guidance on system access and setup.
- Coordinate and record Planned Preventative Maintenance (PPM) schedules.
- Manage user accounts within the CAFM system, ensuring appropriate access and permissions.
- Import and export data (asset, finance, supplier, and work orders) to/from the CAFM system.
- Support the creation and maintenance of user guides, ensuring effective communication of system updates.
- Assist with planning and delivering training sessions for CAFM system users.
- Provide helpdesk support via telephone, video call, and email to resolve system-related issues.
- Assist in generating reports on key performance metrics, including bespoke Excel reports and Power BI dashboards.
- Test new features and updates to the CAFM system before live deployment.
- Assist the Asset Manager in maintaining and improving the CAFM system's functionality.
What We’re Looking For:
Essential Skills and Experience:
- HNC or working towards a degree in IT, Asset Management, Facilities Management, or relevant experience.
- Strong communication skills to interact effectively with both technical and non-technical teams.
- Excellent organisational and analytical skills.
- Experience using CAFM systems (Concerto preferred).
- Proficiency in Microsoft 365, especially Excel.
- Ability to write clear processes and procedures.
- Capable of working in a fast-paced, demand-driven environment.
Desirable Skills and Experience:
- Experience configuring a CAFM system.
- Familiarity with creating dashboards using Microsoft Power BI.
- Knowledge of SQL coding.
- Experience using Microsoft Visio.
Why Work at the University of Manchester?
Join a world-class institution that values diversity and equality in the workplace. Benefit from a range of staff benefits, including family-friendly policies, flexible working arrangements, and career development opportunities. Access to training and mentorship to support your career growth, with structured development plans and performance reviews. Be part of a global institution in a vibrant, culturally diverse city, with support for international applicants and relocation assistance. The University of Manchester is committed to providing a supportive and inclusive environment where all employees can thrive.
We invite applications from all backgrounds and look forward to welcoming the next member of our team to the Directorate of Estates and Facilities. As an equal opportunity employer, we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies. Please click APPLY to be redirected to our website to complete an application form.
Candidates with experience or relevant job titles of; Data Analyst, Database Technician, and Data Management Technician, Facilities Management Asset Technician, Asset Technician, may also be considered.
Asset Technician - Systems in Manchester employer: The University of Manchester
Contact Detail:
The University of Manchester Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Technician - Systems in Manchester
✨Tip Number 1
Familiarise yourself with CAFM systems, especially Concerto, as this is a key requirement for the role. Consider exploring online tutorials or forums to deepen your understanding and demonstrate your initiative during interviews.
✨Tip Number 2
Brush up on your Microsoft Excel skills, particularly in creating reports and dashboards. Being able to showcase your proficiency in Excel during discussions can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with data handling and system management. Think of specific examples where you've successfully managed data or improved processes, as these will highlight your relevant skills.
✨Tip Number 4
Network with current or former employees of the University of Manchester, if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Asset Technician - Systems in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in asset management, system handling, and data processing. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for system management and your ability to support users effectively. Mention specific experiences that align with the responsibilities of the Asset Technician role.
Highlight Technical Skills: Emphasise your proficiency in Microsoft 365, especially Excel, and any experience with CAFM systems. If you have knowledge of SQL or Power BI, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The University of Manchester
✨Show Your Passion for Systems Management
Make sure to express your enthusiasm for system management and data handling during the interview. Share specific examples of how you've successfully managed or improved systems in previous roles, as this will demonstrate your commitment to the position.
✨Highlight Your Communication Skills
Since you'll be the first point of contact for system users, it's crucial to showcase your strong communication skills. Prepare to discuss how you've effectively interacted with both technical and non-technical teams in the past, ensuring everyone understands the systems in place.
✨Demonstrate Your Organisational Abilities
The role requires excellent organisational skills, so be ready to provide examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, especially in fast-paced environments.
✨Familiarise Yourself with CAFM Systems
If you have experience with CAFM systems, particularly Concerto, make sure to mention it. If not, do some research on CAFM systems and be prepared to discuss how you would approach learning and adapting to new software quickly.
