At a Glance
- Tasks: Support students and staff with assessments and progression in a vibrant university environment.
- Company: The University of Liverpool, known for its commitment to diversity and student success.
- Benefits: Competitive salary, fixed-term contract, and opportunities for professional growth.
- Other info: Join a diverse team dedicated to enhancing student experiences.
- Why this job: Make a real difference in students' academic journeys while developing your skills.
- Qualifications: 3 GCSEs at Grade C or above, strong IT and communication skills required.
The predicted salary is between 29588 - 33951 £ per year.
Working within the Student Experience Team in the Institute of Population Health, you will play an important role in supporting students and academic staff as part of the Institute's Professional Services Team, with a primary focus on undergraduate and Postgraduate Taught student support, assessments, examinations, and student progression.
Responsibilities:
- Provide excellent customer service and interpersonal support.
- Interpret and advise on new procedures.
- Support assessment processes and student progression.
Qualifications & Skills:
- 3 GCSEs at Grade C or above (or equivalent) including English Language.
- High-level IT, communication, and organisational skills.
- Experience with Microsoft Office is essential.
- Knowledge of University IT systems (BANNER, VITAL, TULIP, ORBIT) is desirable.
Commitment to Diversity: The University of Liverpool is committed to enhancing workforce diversity and welcomes applications from all genders, Black, Asian or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.
Additional Details: Job Reference: 110793. Closing Date: 12 June 2026.
STUDENT EXPERIENCE ADMINISTRATOR – ASSESSMENTS in Liverpool employer: The University of Liverpool
The University of Liverpool offers a vibrant and inclusive work environment, where the Student Experience Administrator role is pivotal in shaping the academic journey of students. With a strong commitment to diversity and professional development, employees benefit from a supportive culture that encourages growth and collaboration within the Faculty of Health and Life Sciences. Located in a dynamic city, this position not only provides competitive remuneration but also the opportunity to make a meaningful impact on student success.
Contact Details:
The University of Liverpool Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land STUDENT EXPERIENCE ADMINISTRATOR – ASSESSMENTS in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Liverpool. A friendly chat can give us insider info on the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and assessments. We want to show that we’re not just qualified, but also genuinely passionate about enhancing student experiences.
✨Tip Number 3
Show off our tech skills! Be ready to discuss how we’ve used Microsoft Office and any relevant IT systems in past roles. This is our chance to demonstrate that we can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the role perfectly.
We think you need these skills to ace STUDENT EXPERIENCE ADMINISTRATOR – ASSESSMENTS in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Student Experience Administrator role. Highlight your relevant experience in student support and assessments, and show us how you can contribute to our team.
Show Off Your Skills:We want to see your high-level IT and communication skills shine through! Mention any experience with Microsoft Office and any university IT systems you know. This will help us understand how you can hit the ground running.
Be Personable:Since this role involves a lot of customer service, let your personality come through in your application. Share examples of how you've provided excellent support in the past, and show us that you’re passionate about helping students succeed.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The University of Liverpool
✨Know Your Stuff
Make sure you’re familiar with the University of Liverpool’s values and the specific responsibilities of the Student Experience Administrator role. Brush up on assessment processes and student support strategies, as these will likely come up in conversation.
✨Show Off Your IT Skills
Since high-level IT skills are essential, be prepared to discuss your experience with Microsoft Office and any relevant university IT systems. If you’ve used BANNER, VITAL, TULIP, or ORBIT, share specific examples of how you’ve navigated these tools effectively.
✨Customer Service is Key
This role focuses heavily on providing excellent customer service. Think of examples from your past experiences where you’ve successfully supported students or staff, and be ready to explain how you handled challenges while maintaining a positive attitude.
✨Embrace Diversity
The University of Liverpool values diversity, so be prepared to discuss how you can contribute to an inclusive environment. Share your thoughts on the importance of diversity in education and how you’ve supported diverse groups in previous roles.
