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- Tasks: Support student experience and manage a busy office environment.
- Company: The University of Liverpool, a diverse and inclusive institution.
- Benefits: Competitive salary, full-time hours, and a supportive work culture.
- Why this job: Make a difference in students' lives while gaining valuable administrative experience.
- Qualifications: 3 GCSEs including English and Maths, strong IT and customer service skills.
- Other info: 2-year fixed term contract with opportunities for personal growth.
The predicted salary is between 25804 - 28778 £ per year.
Employer: The University of Liverpool
Location: Liverpool, Merseyside
Pay: £25,804 to £28,778 per year
Contract Type: Temporary
Hours: Full time
Closing Date: 04/02/2026
About this job
Working within the Student Experience Team in the School of Biosciences, you will be responsible for supporting the student experience: providing front-line reception to students, academic staff and professional services colleagues, whilst supporting the day-to-day running of a busy office.
You should have 3 GCSEs at Grade C or above (or equivalent) including English Language and Maths, with high level IT and organisational skills. You should also have excellent customer service and interpersonal skills, with the ability to work effectively under pressure in a challenging environment. Experience of Microsoft Office is essential, and experience of University IT systems (student record systems and VLEs) is desirable.
The post is available on a 2-year Fixed Term Contract from 1 February 2026 until 31 January 2028.
Commitment to Diversity
The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA community.
Job Ref: 103274
Closing Date: 19 January 2026
For full details and to apply online, please visit: https://recruit.liverpool.ac.uk
STUDENT EXPERIENCE ADMINISTRATIVE ASSISTANT in Liverpool employer: The University of Liverpool
Contact Detail:
The University of Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land STUDENT EXPERIENCE ADMINISTRATIVE ASSISTANT in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Liverpool on LinkedIn. A friendly chat can give us insider info about the role and help us stand out.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match the job description, especially in customer service and IT. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. It shows we’re serious about the role and ready to support the student experience.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation and keep us fresh in their minds. Plus, it shows we’re genuinely interested in the position!
We think you need these skills to ace STUDENT EXPERIENCE ADMINISTRATIVE ASSISTANT in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Student Experience Administrative Assistant role. Highlight your customer service skills and any relevant IT experience, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting students and how your background makes you a great fit for our team at the University of Liverpool.
Show Off Your Organisational Skills: In your application, give examples of how you've successfully managed tasks or projects in a busy environment. We want to see that you can handle pressure and keep things running smoothly!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly and is considered for the role.
How to prepare for a job interview at The University of Liverpool
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Experience Administrative Assistant. Familiarise yourself with the key tasks mentioned in the job description, like providing front-line reception and supporting the day-to-day running of the office. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with students and staff, be prepared to discuss your customer service experience. Think of specific examples where you've successfully handled challenging situations or provided excellent support. This will show that you can thrive under pressure and maintain a positive attitude.
✨Brush Up on IT Skills
The job requires high-level IT skills, especially with Microsoft Office and possibly university IT systems. Make sure you're comfortable discussing your proficiency with these tools. If you have experience with student record systems or VLEs, be ready to share how you've used them effectively in past roles.
✨Embrace Diversity and Inclusion
The University of Liverpool values diversity, so be prepared to discuss how you can contribute to an inclusive environment. Reflect on your own experiences and how they align with the university's commitment to enhancing workforce diversity. This will show that you not only fit the role but also the culture of the institution.
