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- Tasks: Assist students at the front desk and handle communications in Halls of Residence.
- Company: A leading UK university with a focus on student support and community.
- Benefits: Flexible shifts, shift allowance, and a diverse work environment.
- Why this job: Join a vibrant team and make a difference in student lives.
- Qualifications: Customer service experience and a friendly, welcoming attitude.
- Other info: Open to all backgrounds, promoting diversity and inclusion.
The predicted salary is between 10 - 13 £ per hour.
A prominent UK university is seeking a part-time Customer Services Assistant to join their Halls of Residence team. The successful candidate will be responsible for front-of-house tasks, student communications, and conducting health and safety checks.
Applicants should have experience in customer service and a welcoming approach. Flexible shifts include weekdays and weekends with a shift allowance offered. This role promotes diversity and is open to all backgrounds.
Part-Time Front Desk & Student Housing Assistant in Liverpool employer: The University of Liverpool
Contact Detail:
The University of Liverpool Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Front Desk & Student Housing Assistant in Liverpool
✨Tip Number 1
Make sure to research the university and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice common customer service scenarios that might come up during your role. Think about how you'd handle difficult situations or student inquiries, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Network with current or former employees if you can. They can provide insider tips on what the team is looking for and might even give you a heads-up on what to expect during the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're keen on joining the team at the university.
We think you need these skills to ace Part-Time Front Desk & Student Housing Assistant in Liverpool
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've made a positive impact in previous roles, so share specific examples that showcase your welcoming approach.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention why you’re excited about working in the Halls of Residence team and how you can contribute to creating a great environment for students.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at The University of Liverpool
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've handled difficult situations or provided excellent service. This will show that you understand the role and can contribute positively to the team.
✨Familiarise Yourself with the University
Do a bit of research on the university and its Halls of Residence. Knowing their values, mission, and any recent news can help you tailor your answers and demonstrate your genuine interest in the position. Plus, it’ll give you some great talking points during the interview!
✨Prepare for Health and Safety Questions
Since the role involves conducting health and safety checks, be prepared to discuss your understanding of these protocols. Familiarise yourself with basic health and safety regulations relevant to student housing, and think about how you would approach these checks in a practical scenario.
✨Show Your Flexibility and Team Spirit
The job requires flexible shifts, so be ready to discuss your availability and willingness to work weekends or evenings. Highlight any previous experience working in a team environment, as this role is all about collaboration and supporting fellow staff members and students alike.