At a Glance
- Tasks: Lead business performance and governance to enhance student experience and service delivery.
- Company: Join a major university shaping the future of campus services.
- Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous improvement and innovation.
- Why this job: Make a real impact on student success and institutional growth.
- Qualifications: Experience in business performance, governance, and strong analytical skills.
The predicted salary is between 44746 - 44746 £ per year.
Campus Experience and Management Location: Lincoln Salary: From £44,746 per annum. Please note, this post is permanent and full-time at 37 hours per week.
Closing Date: Friday 21 August 2026 Interview Date: Tuesday 01 September 2026 Reference: CS014
Shape the Future of Campus Experience
Do you enjoy turning data into insight, identifying opportunities for improvement, and helping services perform at their very best? Are you someone who can confidently balance governance, compliance and business performance while keeping customers and outcomes at the heart of decision-making? Do you want a role where your work directly influences the student experience, commercial success and strategic direction of a major university service portfolio? If so, we'd love to hear from you.
Campus Experience is seeking an experienced and forward-thinking Business Performance & Governance Manager to lead business performance, governance, compliance, business intelligence and continuous improvement across our diverse portfolio of services. This is a unique opportunity to work at the heart of a directorate that includes Accommodation Services, Res Life, Campus Experience & Engagement, Catering, Sport, and Events & Graduation. You will provide strategic leadership, insight and assurance that helps our services thrive, supports informed decision-making and enhances the experience of our students and customers.
What You’ll Be Doing
- Lead governance frameworks, performance management processes and operational assurance across the Campus Experience portfolio.
- Develop meaningful dashboards, KPIs and reporting that enable effective strategic and operational decision-making.
- Provide commercial insight, forecasting and analysis to maximise revenue opportunities and support business planning.
- Lead continuous improvement initiatives, identifying opportunities for efficiency, automation and service enhancement.
- Oversee compliance, risk management and assurance activities, ensuring services meet regulatory and University requirements.
- Support the development of systems, reporting tools and digital solutions that improve business performance.
- Work closely with senior leaders to support strategic planning, service development and organisational priorities.
- Coordinate audits, risk registers and governance reporting activities.
- Use customer insight and operational intelligence to enhance service delivery and the student experience.
What We’re Looking For
- Significant experience in business performance, business intelligence and management information.
- Experience of governance, compliance and risk management within a complex organisation.
- Strong commercial and financial awareness, with experience using insight to drive performance and decision-making.
- A proven track record of leading business improvement, systems development or transformation projects.
- The ability to analyse complex information and present clear recommendations to senior stakeholders.
- Excellent relationship‑building and influencing skills.
- Experience of developing meaningful performance measures, reporting frameworks and dashboards.
- A proactive, solutions‑focused approach with a passion for continuous improvement.
- Strong organisational skills and the ability to manage multiple priorities in a fast‑paced environment.
Why Join Us?
This is an exciting time to join Campus Experience as we continue to develop innovative, customer‑focused services that support student success, wellbeing and institutional growth.
Further details: Job Description and Person Specification.
You can find out more about working at Lincoln, and everything that we have to offer, at: https://www.lincoln.ac.uk/jobopportunities/
We strive for a diverse workforce with the very best employees and are committed to creating an inclusive environment for all. The University encourages applications from underrepresented groups inclusive of Black, Asian and other minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBTQIA+ community, candidates with a disability, and those that practise different faiths and beliefs, to enhance our One Community where we strive to be kind, patient, and supportive of each other.
Please note: If you think you may require a visa to work in the UK, please refer to UK Visas and Immigration or UK Visas - Information for Prospective Staff before embarking upon an application, to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR; please refer to the UK Visas pages above for further details.
Business Performance & Governance Manager in Lincoln employer: The University of Lincoln
The University of Lincoln is an exceptional employer, offering a dynamic work environment where innovation and student success are at the forefront. As a Business Performance & Governance Manager, you will benefit from a culture that values diversity, continuous improvement, and professional growth, all while contributing to meaningful outcomes for students and the wider community. With a commitment to inclusivity and a focus on employee development, this role provides a unique opportunity to shape the future of campus experience in a vibrant and supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Business Performance & Governance Manager in Lincoln
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Business Performance & Governance Manager at The University of Lincoln!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like The University of Lincoln or be willing to refer you for that Business Performance & Governance Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from The University of Lincoln who’s on the lookout for their next Business Performance & Governance Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Business Performance & Governance Manager role at The University of Lincoln!
We think you need these skills to ace Business Performance & Governance Manager in Lincoln
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at The University of Lincoln. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at The University of Lincoln
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at The University of Lincoln. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
