At a Glance
- Tasks: Manage daily operations and coordinate student events at our vibrant Leeds Campus Hub.
- Company: The University of Law, dedicated to enhancing student experiences.
- Benefits: Competitive salary, 30 days annual leave, private medical scheme, and staff discounts.
- Other info: Permanent role with excellent career growth in a diverse community.
- Why this job: Join a dynamic team and make a real difference in students' campus lives.
- Qualifications: Experience in management or customer service; student-focused mindset is a plus.
The predicted salary is between 42000 - 42000 £ per year.
At The University of Law, our students are at the heart of everything we do. We’re now looking for a Campus Hub Manager to join our Student Enquiries & Campus Services team in our Leeds campus and play a central role in delivering an outstanding, student-focused campus experience.
In this role, you will be responsible for managing the day-to-day operations of our busy Leeds Campus Hub, ensuring that students receive fast, accurate and friendly support for a range of queries in a welcoming and inclusive environment. Being student facing, you will be coordinating the delivery of campus-based student events that foster a sense of community among our students. You will provide positive leadership, management, motivation and support to the Campus Hub Team. This is a permanent position based at our Leeds campus with no opportunity of hybrid/remote working. From time to time, there may be a requirement for occasional weekend working based on business needs.
As Our Campus Hub Manager, You Will:
- Coordinate the planning of student inductions at campus level, liaising with academic and non-academic stakeholders along with Timetabling to ensure that induction timetables meet the needs of students on campus.
- Oversee delivery of a diverse events programme on campus to aid a sense of community throughout the student body. This will include inductions associated welcome events, Freshers' Fair, a variety of cultural and wellbeing events as well as oversee the operations of exams that take place on site.
- Ensure the Campus Hub is adequately resourced during service opening hours to enable service standards and associated SLAs and KPIs being met and maintained throughout the year.
- Oversee in person student enrolment and registration (including late starters), liaising with Registry services to ensure compliance with procedures and ensuring a positive welcome experience for all students.
- Report campus level trends and insights to the Head of Campus Hubs and track and drive attendance/participation for all events.
Is this you? We are seeking an experienced and motivated individual with a proven track record in a supervisory or management role within a customer service driven environment. Experience working with students is an advantage but not essential. You will ideally have a strong understanding of the student lifecycle, including enrolment, registration, and induction processes, and be committed to delivering an excellent student experience.
Key Requirements:
- Experience of management or team leadership in a customer service focussed environment.
- Knowledge of operational management, including workload planning, resourcing and performance monitoring.
- Experience of organising or coordinating events, ideally aimed at students, such as inductions, fairs or wellbeing activities.
- Strong organisational and planning skills — able to manage multiple priorities, services, and events simultaneously.
- Excellent attention to detail and ability to ensure consistency and compliance in service delivery.
- Commitment to delivering a student centred, inclusive, and high-quality experience.
Closing date for application is 19th July 2026 (midnight).
Why join us? Along with a competitive salary of £42,000, you’ll enjoy:
- A generous annual leave entitlement of 30 days plus bank holidays.
- Access to a wide range of staff and student discount platforms.
- Private Medical Scheme and Life Assurance.
- Contributory Pension Scheme.
- Season Ticket Loans and Student Discounts.
Be part of a diverse and inclusive community. We are committed to ensuring our workforce is reflective of our diverse student population. We actively seek to increase representation across all backgrounds and identities, and we provide support and adjustments throughout the recruitment process.
Please note: For this opportunity, you must be able to prove you have the right to work in the UK.
Some posts within the University are subject to a DBS check - you will be notified of this during the application process.
StudySmarter Expert Advice🤫
We think this is how you could land Campus Hub Manager in Leeds
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like The University of Law looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Campus Hub Manager at The University of Law, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Campus Hub Manager in Leeds
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at The University of Law, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of The University of Law and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at The University of Law
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that The University of Law might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at The University of Law.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
