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- Tasks: Deliver exceptional student service and coordinate exciting campus events.
- Company: Join a vibrant university community at our Bristol campus.
- Benefits: Enjoy a competitive salary, generous leave, and great discounts.
- Why this job: Make a real difference in student life and enhance their university experience.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Be part of a diverse team with opportunities for personal growth.
The predicted salary is between 26715 - 26715 £ per year.
Join our Bristol campus team as a Campus Hub Officer – where great service meets student life! Our Campus Hub Officers are responsible for delivering a welcoming and supportive student service through the Campus Hub, whilst coordinating events and activities that enhance the student experience and connect students with the university community. The successful candidate will be contributing to the efficient running of the campus by working with the wider operational teams within the University to ensure that a first‑class service is provided to all customers.
The position is permanent, full time and based at our Bristol Campus 5 days per week.
As our Campus Hub Officer, you will:
- Support the Campus Hub Manager with events coordination (room bookings, catering, suppliers, risk assessments, set up, greeting students, registration).
- Assist with in‑person student enrolment and registration management (including late starters) and issue ID cards, delivering a positive welcome experience for all students.
- Accurately triage and elevate any complex or personal support queries in line with the service management framework.
- Help to promote and deliver on campus activities and events to include student inductions, welcome fairs, freshers’ fair, workshops, information sessions and on‑campus assessments.
Is this you?
- Experience providing frontline customer service or student support, ideally in a higher education or service environment.
- Understanding of excellent customer service principles and the importance of a welcoming, inclusive student experience.
- Excellent communication skills, both written and verbal, with the ability to explain information clearly and courteously to students and colleagues.
- Experience handling face‑to‑face enquiries, ensuring professional and efficient resolution.
- Ability to use initiative and problem‑solve within established procedures, escalating appropriately when required.
This is an on‑campus role, with no opportunity of hybrid/remote working.
To ensure your application is considered, we recommend applying as soon as possible. We reserve the right to close this role early if enough applications are received. Closing date for application is 1st February 2026.
Salary & benefits:
Competitive salary of £26,715. You’ll enjoy:
- A generous annual leave entitlement of 30 days (plus Bank Holidays).
- Access to a wide range of staff and student discount platforms.
- Private Medical Scheme and Life Assurance.
- Contributory Pension Scheme.
- Season Ticket Loans and Student Discounts.
Be part of a diverse and inclusive community. We are committed to ensuring our workforce is reflective of our diverse student population. We actively seek to increase representation across all backgrounds and identities, and we provide support and adjustments throughout the recruitment process.
For more information, please contact talentacquisition@law.ac.uk.
Please note: For this opportunity, you must be able to prove you have the right to work in the UK.
We are not a licensed sponsor. Some posts within the University are subject to a DBS check – you will be notified of this during the application process.
Campus Hub Officer in Bristol employer: The University of Law
Contact Detail:
The University of Law Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Hub Officer in Bristol
✨Tip Number 1
Get to know the campus vibe! Spend some time on campus, chat with students and staff, and soak up the atmosphere. This will help you understand what makes the Bristol Campus unique and how you can contribute to enhancing the student experience.
✨Tip Number 2
Network like a pro! Attend university events or workshops where you can meet potential colleagues and other students. Building connections can give you insider info about the role and show your enthusiasm for being part of the community.
✨Tip Number 3
Show off your customer service skills! When you get the chance, demonstrate how you handle inquiries and support students. Whether it’s through role-play or real interactions, showcasing your ability to provide excellent service is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Don’t wait too long; the sooner you apply, the better!
We think you need these skills to ace Campus Hub Officer in Bristol
Some tips for your application 🫡
Show Your Passion for Student Life: When writing your application, let your enthusiasm for enhancing the student experience shine through. We want to see how you can contribute to creating a welcoming environment at our Bristol campus!
Tailor Your Experience: Make sure to highlight any relevant experience in customer service or student support. We’re looking for examples that demonstrate your ability to handle enquiries and provide excellent service, so don’t hold back!
Be Clear and Concise: Use clear language and structure your application well. We appreciate good communication skills, so make it easy for us to see how you meet the requirements by keeping your points straightforward and to the point.
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying as soon as possible through our website to ensure your application is considered before we close the role early!
How to prepare for a job interview at The University of Law
✨Know Your Campus Hub
Familiarise yourself with the Campus Hub's services and events. Understand how they enhance student life and be ready to discuss how you can contribute to this mission during your interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service or support. Highlight situations where you resolved issues effectively, as this role heavily relies on frontline interaction.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since the role requires excellent communication skills, consider doing mock interviews with friends or family to build your confidence in explaining information succinctly.
✨Demonstrate Initiative and Problem-Solving
Think of scenarios where you had to use your initiative to solve problems. Be ready to share these examples, as the interviewers will be looking for your ability to handle complex queries and escalate when necessary.
