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- Tasks: Lead a team in Desktop Support and IT Purchasing, ensuring efficient operations and service improvement.
- Company: Join a forward-thinking university committed to equality and diversity.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive work environment.
- Why this job: Make a real impact on IT services while developing your leadership skills.
- Qualifications: Experience in IT support management and strong interpersonal skills required.
- Other info: Be part of a diverse team with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced and motivated individual for a key leadership role within our IT Purchasing Team, part of Computing and Library Services. This is an exciting opportunity to support Schools and Services across the University, while helping to deliver high-quality, customer-focused IT services aligned with our Digital Strategy.
In this role, you will lead and develop a team working across Desktop Support, IT Purchasing, and Software Compliance, ensuring each area operates efficiently and continues to evolve. Your strong understanding of IT procurement and supplier management will be essential, along with your ability to manage and resolve complex incidents and problems escalated by IT teams and users.
The successful candidate will have experience managing and motivating diverse staff in an IT support setting, actively contributing to service improvement strategies, and consistently following IT service management best practices. Essential technical knowledge of computer hardware and software is also required.
An ITIL Foundation certification (or requirement to achieve it within your first 12 months of employment) is essential. You’ll also need excellent interpersonal skills and the confidence to build effective relationships across academic and professional service departments.
We offer an excellent employment package, including hybrid working, blending a mix of remote and on-campus working (dependent on work duties). The University is deeply committed to equality and diversity for all its students and staff. We seek to be diverse and inclusive, supporting individuals and groups to fulfil their potential and nurture a sense of belonging. We strive to be an accessible, inclusive employer, removing barriers for all.
If you would like to discuss this opportunity further or have any questions about the role, please contact John Clayton via email: j.clayton2@hud.ac.uk.
For further details about this post and to make an application, please select the Apply button shown. Closing date: 11th January 2026.
Desktop Support and IT Purchasing Manager in Huddersfield employer: The University of Huddersfield
Contact Detail:
The University of Huddersfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support and IT Purchasing Manager in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in desktop support or procurement. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to IT support and team management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams or improved service delivery. This will highlight your fit for the managerial aspect of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and interests.
We think you need these skills to ace Desktop Support and IT Purchasing Manager in Huddersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Desktop Support and IT Purchasing Manager role. Highlight your leadership experience and any relevant IT procurement knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our Digital Strategy. Be genuine and let your personality come through.
Showcase Your Technical Skills: Don’t forget to mention your essential technical knowledge of computer hardware and software. We want to see how you can contribute to our IT support setting and service improvement strategies.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The University of Huddersfield
✨Know Your IT Procurement Inside Out
Make sure you brush up on your knowledge of IT procurement and supplier management. Be ready to discuss your past experiences and how you've successfully navigated complex purchasing decisions. This will show that you understand the core responsibilities of the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've managed and motivated diverse teams in an IT support setting. Think about specific challenges you've faced and how you contributed to service improvement strategies. This will highlight your leadership capabilities and your fit for the role.
✨Showcase Your Problem-Solving Abilities
Be ready to talk about how you've resolved complex incidents and problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, as this will help you convey your thought process clearly and effectively.
✨Build Rapport with Interviewers
Since excellent interpersonal skills are essential, practice building rapport during the interview. Engage with your interviewers by asking insightful questions about their experiences and the team dynamics. This will demonstrate your confidence and ability to foster effective relationships.
