At a Glance
- Tasks: Assist clients with veterinary insurance in a fast-paced, supportive environment.
- Company: Join the University of Edinburgh, a world-class institution with diverse opportunities.
- Benefits: Enjoy a competitive salary, generous leave, and flexible work options.
- Other info: Be part of a diverse workplace committed to equality and inclusion.
- Why this job: Make a real difference while working with a friendly team in a vibrant community.
- Qualifications: Excellent communication skills and attention to detail are essential.
Grade UE04: £26,093 - £28,778 per annum
Organisation: CMVM / R(D)SVS / Hospital for Small Animals
Hours: Full-time 35 hours per week, Open-ended (permanent)
Join the University of Edinburgh and you’ll be making a difference to everything around you. Be part of something bigger, there’s a career for everyone at the University of Edinburgh. The University of Edinburgh is a world‑class organisation. We are a large University covering a wide range of activities. In Professional Services, we support the University’s research and teaching, offering many career and role specialisms.
The Opportunity
We are looking for a confident outgoing individual with excellent communication skills and attention to detail. Working in a fast‑paced environment, you will be part of a friendly, supportive team whose emphasis is on delivering high level insurance assistance from the moment our clients contact the veterinary clinics. This is a varied and interesting post. The role will require you to use a practice management system (currently Provet) and will predominantly deal with the general public, veterinary professionals and insurance companies. The post holder will be required to work between the hours of 9am – 5pm Monday to Friday to cover the Veterinary Client Insurance teams opening hours.
Key Dates
Closing date for applications is 31st July 2026. Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser’s local time zone.
Benefits
- A competitive salary.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive staff benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family‑friendly initiatives, and flexible work options.
Equality, Diversity and Inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBTQ+ equality.
Right to Work
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Veterinary Client Insurance Assistant employer: The University of Edinburgh
The University of Edinburgh is an exceptional employer, offering a dynamic work environment where innovation meets inclusivity. With a competitive salary and comprehensive benefits, employees are encouraged to grow professionally while contributing to cutting-edge research in cyber-security. Located in Glasgow, the university fosters a vibrant community that values diversity and promotes equal opportunities for all staff members.
Contact Details:
The University of Edinburgh Recruitment Team
