At a Glance
- Tasks: Manage the University’s web portal, ensuring it meets the needs of students and staff.
- Company: Join the prestigious University of Edinburgh and be part of a dynamic team.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work environment.
- Other info: Fixed-term role with opportunities for growth and collaboration across departments.
- Why this job: Make a real difference by enhancing user experience for thousands of students and staff.
- Qualifications: Experience in service management and a passion for user-centric design.
The predicted salary is between 40000 - 50000 £ per year.
The University of Edinburgh is recruiting a Service Manager to join the Portal Services team, overseeing the University's Web Portal, My Ed.
This full-time, fixed-term (2 years) role focuses on reliable operations and developing services to meet student and staff needs.
You will manage incidents, perform user research to inform feature design and help plan the roadmap with colleagues across schools and support departments, ensuring accessible, high-quality web services.
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Contact Details:
The University of Edinburgh Recruitment Team
We think you need these skills to ace User-Centric Portal Services Manager
Incident Management
User Research
Feature Design
Roadmap Planning
Web Services Management
Accessibility Standards
Stakeholder Engagement
