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- Tasks: Support student services, administration, and events in a vibrant academic environment.
- Company: Join the University of Edinburgh, a leader in education and diversity.
- Benefits: Enjoy a competitive salary, generous holidays, and staff discounts.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Strong communication skills and experience in administration are essential.
- Other info: Flexible hybrid working options available for a balanced work-life.
The predicted salary is between 29588 - 33951 £ per year.
Overview
Grade UE05: £29,588 to £33,951 per annum
CAHSS / School of Divinity
Full-time: 35 hours per week
Fixed term: 1 year
The School of Divinity is currently seeking to appoint a pro-active and efficient member of the Teaching and Student Services Team, working to support all activities relating to student support, administration, events and postgraduate admissions within the School.
You will play a key role in student support; answering and escalating student enquiries as circumstances require. You will be active in supporting Student Advisers with processes including course enrolment, engagement monitoring, referrals to other University support services, and other matters related to student support.
You will provide support for teaching administration, including acting as programme administrator for the Philosophy, Science and Religion MSc (online) and supporting PG admissions processes.
This post is full-time (35 hours per week), fixed-term for 1 year. We are also open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.
The salary for this post is £29,588 to £33,951 per annum.
Your skills and attributes for success
- Strong interpersonal skills, including excellent written and verbal communication.
- Proven ability to create a supportive environment when dealing with distressed students or sensitive situations.
- Proven ability to handle sensitive and personal information with tact and confidentiality.
- Organisation and time management skills, with the ability to work calmly under pressure
- Excellent administrative skills, including knowledge of Microsoft software packages (Word, Excel)
Click to view a copy of the full job description (opens new browser tab)
Application Information
Please ensure you include the following documents in your application:
- CV
- Cover letter
As a valued member of our team you can expect:
- A competitive salary
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family-friendly initiatives. Check out the full list on our staff benefits page and use our reward calculator to discover the total value of your pay and benefits
Championing equality, diversity and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.
The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note
The closing date for applications is 26 September 2025.
Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.
It is anticipated that interviews will be held early October 2025.
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Teaching and Student Services Support Officer employer: The University of Edinburgh
Contact Detail:
The University of Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Teaching and Student Services Support Officer
✨Tip Number 1
Get to know the School of Divinity! Research their values, recent events, and student support initiatives. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or using online platforms. The more comfortable you are speaking about your experiences, the better you'll come across.
✨Tip Number 3
Showcase your organisational skills! Prepare examples of how you've managed multiple tasks or supported others in stressful situations. This will demonstrate your ability to handle the demands of the role effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our vibrant community at the University of Edinburgh.
We think you need these skills to ace Teaching and Student Services Support Officer
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your interpersonal skills and experience in student support. We want to see how you can create a supportive environment for students, so share any relevant examples.
Tailor Your CV: Don’t just send out the same CV for every application. Tailor it to this role by emphasising your administrative skills and experience with Microsoft software. We love seeing how your background aligns with what we’re looking for!
Showcase Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to handle sensitive information with tact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at The University of Edinburgh
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Teaching and Student Services Support Officer. Familiarise yourself with student support processes, administrative tasks, and the specific programmes you'll be involved with. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Interpersonal Skills
Since this role involves supporting students, it's crucial to demonstrate your strong interpersonal skills during the interview. Prepare examples of how you've effectively communicated with students or colleagues in the past, especially in sensitive situations. This will highlight your ability to create a supportive environment.
✨Be Organised and Calm Under Pressure
The job requires excellent organisation and time management skills. During the interview, share experiences where you've successfully managed multiple tasks or worked under pressure. This will reassure the interviewers that you can handle the demands of the role while maintaining a calm demeanour.
✨Familiarise Yourself with Relevant Software
As the role involves administrative tasks, being proficient in Microsoft software packages is essential. Brush up on your skills in Word and Excel before the interview. You might even want to mention specific projects where you've used these tools effectively, showcasing your technical abilities.