Service Manager – Portal Services & UX

Service Manager – Portal Services & UX

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
The University of Edinburgh

At a Glance

  • Tasks: Manage and enhance the University’s Web Portal, ensuring a top-notch user experience.
  • Company: Join the University of Edinburgh, a leading institution with a vibrant community.
  • Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team that values collaboration and creativity.
  • Why this job: Make a real difference in the lives of students and staff through innovative service management.
  • Qualifications: Experience in service management and a passion for user experience design.

The predicted salary is between 40000 - 50000 £ per year.

The University of Edinburgh is seeking a Service Manager to join the Portal Services team and help manage and deliver our services, including the University's Web Portal, My Ed.

You will work closely with colleagues across the University to ensure an excellent, accessible user experience for students, staff, and applicants who rely on our services.

My Ed sees nearly 0.5 million visits per month and is an essential tool for the University community.

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The University of Edinburgh

Contact Details:

The University of Edinburgh Recruitment Team

We think you need these skills to ace Service Manager – Portal Services & UX

Service Management
User Experience (UX)
Web Portal Management
Collaboration Skills
Accessibility Standards
Stakeholder Engagement
Analytical Skills