At a Glance
- Tasks: Ensure accurate tuition fee data and provide top-notch support for students.
- Company: Join the University of Edinburgh, a vibrant and diverse community.
- Benefits: Enjoy competitive salary, generous leave, and flexible work options.
- Other info: Be part of a team that champions equality and diversity.
- Why this job: Make a real difference in student support while developing your skills.
- Qualifications: Good numeracy and communication skills; experience in customer-focused roles.
The predicted salary is between 39906 - 39906 £ per year.
- Grade UE06: £34,610 - £39,906 per annum pro rata
- USG / Student Support Operations / Registry Services
- Part-time: 28 hours per week
- Fixed-term: 9 months
- Opportunity
In this fixed‑term role in our busy Fees and Student Support Team, you will be key in ensuring the accuracy of tuition fee data for prospective and on‑programme students by providing high quality support.
You will ensure monthly reconciliations are completed on tuition fee income from UK Government bodies and resolve any discrepancies promptly, making required adjustments to tuition fee records or liaising with funding bodies to ensure accurate assessment of student funding.
The post-holder will ensure the creation and reporting of accurate records for sponsors and tuition fee debt coordinating with the Finance Department and other colleagues, as needed.
You will have
- Good numeracy skills and basic knowledge of financial accounting principles.
- Good interpersonal and communication skills and experience of working as part of a team in a customer‑focussed environment.
- Strong understanding of end‑to‑end reconciliation process.
- Analytical skills, including Microsoft Excel skills to create and analyse multiple data sources.
- Ability to work with large datasets accurately and efficiently.
- Experience of University of Edinburgh systems, including EUCLID/SITS/People and Money, is desirable.
As a valued member of our team, you can expect
- A competitive salary.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family‑friendly initiatives, and flexible work options.
- Championing equality, diversity, and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of its commitment to advance gender equality in higher education.
We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK.
On this occasion the University will not consider applicants requiring sponsorship for this role.
International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.
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Senior Fees and Student Support Officer employer: The University of Edinburgh
The University of Edinburgh is an exceptional employer, offering a dynamic work environment where innovation meets inclusivity. With a competitive salary and comprehensive benefits, employees are encouraged to grow professionally while contributing to cutting-edge research in cyber-security. Located in Glasgow, the university fosters a vibrant community that values diversity and promotes equal opportunities for all staff members.
Contact Details:
The University of Edinburgh Recruitment Team
