At a Glance
- Tasks: Coordinate group reservations and provide top-notch customer service in a dynamic environment.
- Company: Join the University of Edinburgh, a vibrant community committed to student growth and wellbeing.
- Benefits: Enjoy a competitive salary, flexible work options, and generous annual leave.
- Other info: Be part of a diverse team that champions equality and inclusion.
- Why this job: Make a real impact while working in a supportive and innovative team.
- Qualifications: Customer-focused attitude and ability to thrive in a fast-paced setting.
The predicted salary is between 33951 - 33951 £ per year.
Grade UE05: £29,588 - £33,951 per annum
Accommodation, Catering and Events / Commercial Operations Team
Full-time: 35 hours per week
Open-Ended (permanent)
Together we can do great things. Be part of something bigger. Here, you can continue to make a difference in everything around you. Take on new challenges, grow your career, be recognised for your contributions, and benefit from our commitment to your wellbeing.
The Opportunity: This is an excellent opportunity to join Accommodation, Catering and Events as a Group Reservations Co-ordinator, a key role in supporting the day-to-day operations within our Central Reservations team, often the first point of contact for our guests. We are looking for a passionate, customer focused, guest obsessed, team player who will keep our clients at the heart of what we do. Based in our Central Office, located at Pollock Halls. You will work closely with the wider teams to provide high-levels of customer service. You will support in maximising revenue and occupancy in our hotels and seasonal accommodation collection through effective management of all rooms inventory, system and resources.
We are looking for an individual who displays a positive can-do attitude and enjoys working in a fast-paced environment. At ACE our mission is to ‘enrich student learning and growth as well as impact our local communities.’ Our values drive everything we do:
- PASSIONATE about making a difference
- COLLABORATE and achieve things as a team
- INCLUSION at the forefront of all you do
- OWNERSHIP in your work
- INNOVATION and excitement to bring new ideas to life
A career with us has a range of other benefits that can be tailored to your lifestyle:
- Variety every day
- Good salary / pay rates
- Responsibility and autonomy within a supportive team
This post is full-time (35 hours per week) that combines a mix of remote and regular on-campus working. As a valued member of our team, you can expect:
- A competitive salary
- An exciting, positive, creative, challenging and rewarding place to work
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options
Championing equality, diversity, and inclusion. The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note: The closing date for applications is 4 August 2026. Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser’s local time zone.
Group Reservations Co-ordinator employer: The University of Edinburgh
The University of Edinburgh is an exceptional employer, offering a dynamic work environment where innovation meets inclusivity. With a competitive salary and comprehensive benefits, employees are encouraged to grow professionally while contributing to cutting-edge research in cyber-security. Located in Glasgow, the university fosters a vibrant community that values diversity and promotes equal opportunities for all staff members.
Contact Details:
The University of Edinburgh Recruitment Team
