Front Desk Coordinator – Counselling & Therapy Centre

Front Desk Coordinator – Counselling & Therapy Centre

Temporary 24000 - 28000 £ / year (est.) No working from home possible
The University of Edinburgh

At a Glance

  • Tasks: Provide essential reception support and manage client inquiries at a counselling centre.
  • Company: The University of Edinburgh, a leading institution with a focus on mental health.
  • Benefits: Fixed-term position with opportunities for professional development and a supportive environment.
  • Other info: Join a dynamic team dedicated to mental health and well-being.
  • Why this job: Be the welcoming face of a vital service and make a difference in clients' lives.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 24000 - 28000 £ per year.

The University of Edinburgh is looking for an enthusiastic Receptionist for the Centre for Psychological Therapies. This role involves providing essential reception support, managing client inquiries, and ensuring the smooth operation of the training and research centres.

The successful candidate will be pivotal in creating a welcoming environment for clients, demonstrating strong communication skills, and learning the bespoke systems used in both Centres. A fixed-term position with opportunities for professional development awaits.

Front Desk Coordinator – Counselling & Therapy Centre employer: The University of Edinburgh

The University of Edinburgh is an exceptional employer, offering a vibrant work culture that prioritises professional growth and development. As a Front Desk Coordinator at the Centre for Psychological Therapies, you will be part of a supportive team dedicated to creating a welcoming environment for clients, while benefiting from the university's commitment to employee well-being and continuous learning opportunities.

The University of Edinburgh

Contact Details:

The University of Edinburgh Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Desk Coordinator – Counselling & Therapy Centre

Get Involved in Local Mental Health Initiatives

We all know that networking in the therapy and counselling field can lead to great opportunities. Look out for local mental health awareness events, workshops, or support groups. These are perfect spots to meet potential employers and other professionals who might help open doors for you.

Leverage Online Therapy Platforms

Many temporary counselling roles pop up on platforms like BetterHelp or Talkspace. Make sure your profile is top-notch so when clients or employers are browsing, you'll stand out. Plus, showing engagement in this space can really elevate your visibility!

Tap into University Career Services

If you're currently studying or recently graduated, don’t ignore your university's career services. They often have great connections to temporary roles in therapy that aren't advertised widely. Plus, they can help you prepare for those all-important interviews!

Check Out Local Agencies and Consultancies

Temporary roles in therapy often get filled through agencies that specialise in healthcare staffing. Make a list of local counselling agencies and reach out – a simple email expressing your interest can go a long way. Remember, most agencies appreciate candidates who proactively seek out opportunities!

We think you need these skills to ace Front Desk Coordinator – Counselling & Therapy Centre

Reception Skills
Client Management
Communication Skills
Organisational Skills
Problem-Solving Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Highlight Your Practical Experience:When applying for a temporary role in therapy or counselling, we need to see your practical experience front and centre. Include details of any placement experiences, internships, or voluntary work in your CV. Make sure to mention specific techniques or therapies you’re familiar with—this shows your readiness to jump in and make an impact!

Showcase Your Approach:In your cover letter, take a moment to explain your therapeutic approach and what methodologies you’re passionate about. This is your chance to connect your personal style with the values of The University of Edinburgh. Temporary roles often require a quick adjustment; helping them understand your philosophy will assure them you're a good fit!

Be Flexible and Open-Ended:Since this is a temporary position, emphasise your flexibility in your application. Highlight that you're eager to take on varying responsibilities or adapt your style to different clients’ needs. It's a huge plus for potential employers who want someone who can slide effortlessly into their team.

Certifications Matter!:Don’t forget to include any relevant certifications or trainings in your application documents. Specific qualifications like a Diploma in Counselling or any accredited workshops/additional training can set you apart. Ensure these are listed clearly in your CV, as they illustrate your commitment to your professional development and the field itself.

How to prepare for a job interview at The University of Edinburgh

Show Your Empathy Skills

In the therapy and counselling field, showcasing your empathy and interpersonal skills is crucial. Prepare to share specific examples from your past experiences where you've demonstrated this, whether in volunteer work, internships, or even personal scenarios.

Be Ready for Scenario-Based Questions

Expect some real-world scenario questions where you might need to outline how you'd handle specific client situations. Practise articulating your thought process and the interventions you would consider using, reflecting your understanding of various therapeutic approaches.

Highlight Flexibility and Adaptability

Since you're aiming for a temporary role, be prepared to discuss your adaptability. Temporary positions often require quickly building rapport and adjusting to different client needs, so think of examples where you've successfully navigated changes or challenges in a work environment.

Prepare Your Personal Philosophy

Having a clear understanding of your therapeutic philosophy can set you apart. Be ready to share how your values and approach align with those of The University of Edinburgh and why you're passionate about making a difference in clients' lives, even in a temporary position.