At a Glance
- Tasks: Provide frontline support and excellent customer service to students and staff.
- Company: Join the friendly EdHelp Team at Edinburgh University.
- Benefits: Flexible part-time hours, ideal for balancing studies and work.
- Other info: Permanent position with opportunities for personal growth.
- Why this job: Make a difference by helping others in a vibrant university environment.
- Qualifications: Strong communication skills and a passion for helping people.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a part-time Information and Support Assistant to join our friendly and welcoming EdHelp Team. This permanent position is based at Moray House Library in central Edinburgh, just a few minutes’ walk away from local bus routes and Waverley train station.
The Information and Support Assistant will work 20 hours per week; working hours are Monday - Friday 1pm-5pm, making this role ideal for someone who has to balance work with other commitments.
What the job involves:
- Providing frontline support to students, staff and visitors of the University across a range of services including Library, IT, Student Finance and Student Administration.
- Giving excellent customer service while offering face-to-face and online help and information to users.
- Shelving and shelf checking, and supporting our Scan.
Information & Support Assistant (EdHelp) in Edinburgh employer: The University of Edinburgh
The University of Edinburgh is an exceptional employer, offering a dynamic work environment where innovation meets inclusivity. With a competitive salary and comprehensive benefits, employees are encouraged to grow professionally while contributing to cutting-edge research in cyber-security. Located in Glasgow, the university fosters a vibrant community that values diversity and promotes equal opportunities for all staff members.
Contact Details:
The University of Edinburgh Recruitment Team
