Associate Director of Recruitment and Admissions, Sokolov Executive MBA Program – Europe

GENERAL SUMMARY: The Associate Director of Recruitment and Admissions plays an integral part in delivering a world-class recruitment and admissions experience. The Associate Director establishes and cultivates relationships with prospective students, current students, and alumni in an effort to recruit the highest caliber students to Chicago Booth’s Executive MBA Program in London.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Proactively seek out opportunities to connect with prospective students.
• Develop and maintain a portfolio of leads, building a strong pipeline from the initial point of inquiry to enrolment.
• Develop relationships with current students, alumni, and corporate partners to generate leads and other opportunities.
• Provide excellent customer service to potential candidates and applicants from the point of enquiry to enrolment.
• Help devise and execute activities designed to generate an overall increase in leads and applications, including underrepresented groups.
• Conduct MBA recruitment activities, including travelling locally and internationally to present at various recruiting events.
• Participate in the evaluation and selection of applicants, provide feedback on candidate profiles, and interview candidates where required.
• Develop, manage, and support an admitted student communication and onboarding plan in conjunction with colleagues in London and globally, with the goal of improving yield.
• Support the creation and management of our promotion plan via the use of direct mail, digital, social, print media and other channels.
• Work with external marketing agencies and vendors to monitor and maximize our advertising spend.
• Develop and maintain system processes and help manage data collection in Slate, in conjunction with global colleagues.
• Support the introduction of new features and analytics that will help improve processes and inform decision making.
• Provide hands-on operational and administrative support when required, including scheduling of interviews, creation of reports, processing of new applications, among other duties.

MEASUREMENTS OF SUCCESS:

• Meet class enrolment targets.
• Increase quantity and quality of applicant pool and admitted student pool.
• Positive working relationships with team members and colleagues in London, Chicago and Hong Kong.
• Support the Director to manage activities within approved budget.
• Overall rate of efficiency, accuracy, timeliness, and organization of recruitment and admissions duties.

REPORTING RELATIONSHIP: This role reports to the Director of Recruitment and Admissions, Sokolov Executive MBA – Europe.

EDUCATION: A Bachelor’s degree (or equivalent) is required.

EXPERIENCE: Five or more years’ experience in a similar role, preferably in higher education within the EMEA market, required. Previous experience in a customer-facing role with relationship building experience required. Prior public speaking and/or presentation experience required. Proven ability to work effectively and diplomatically with colleagues and key stakeholders required. Demonstrable success at meeting KPI’s required.

TECHNICAL SKILLS OR KNOWLEDGE: Proficiency using and managing admissions databases required, familiarity of Technolutions ‘Slate’ preferred. Knowledge of one or more European languages preferred.

COMPETENCIES: Outstanding oral, written and interpersonal skills required. Excellent organizational skills and attention to detail required. Friendly and responsive, with a collaborative can-do mindset required. Fantastic team player, who can engage with people of all levels and cultural backgrounds required. Able to work independently with little supervision, and self-motivated disposition required. Ability to identify opportunities for improvement and recommend effective changes, while achieving key objectives resulting in desired outcomes required. Capability to handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions required.

WORKING CONDITIONS: UK work authorization is required for this role. Ability and willingness to work evenings and weekends and to travel both domestically and internationally is required. The postholder is expected to work on-site at least 4 days per week.

SALARY AND BENEFITS: The salary will be competitive and commensurate with experience. Chicago Booth offers an attractive benefits package including 25 days holiday per year (plus bank holidays) calculated on a pro rata basis, private medical insurance, a contributory pension scheme, interest-free travel card loan scheme and more.