Student Casual – Content Creator (Mandarin Speaking) – Student Living – Grade 2 – 906952

Student Living at the University of Birmingham has an opportunity for a native Mandarin speaker to join our team as a Student Living Content Creator. In this role, you will be key to developing engaging, informative, and culturally relevant accommodation content specifically for prospective and current students from China. This content will primarily be used across Chinese social media platforms to ensure a comprehensive and efficient accommodation experience.

The team plays a major role in ensuring that university-owned and managed bed spaces are fully occupied and that excellent customer care is always provided. The successful candidate will blend content creation with providing essential advice, information, and support to students interested in living in University-owned accommodation, the private sector, and nominated partners, with a specific focus on the international student experience.

The person appointed will also support Student Living at key events, such as Open Days, Offer Holder Days, and pre-departure events, as required.

• Creation of engaging, high-quality content (e.g., short videos, photos, articles, live streams) specifically showcasing university accommodation and the student living experience, tailored for platforms like WeChat & Xiaohongshu (Little Red Book).
• Work collaboratively with the Campus Services Marketing team to suggest, plan, and execute content campaigns that address key concerns and interests of Chinese students regarding accommodation.
• Translate, adapt, and localise existing accommodation literature, FAQs, from English to Mandarin as required, ensuring it is culturally appropriate and clearly understood by a Chinese audience.
• Participate in content creation activities, including presenting on camera and translating copy to ensure full and accurate accommodation information is provided.

• Chinese native speaker (written and spoken fluency in Mandarin is essential).
• Demonstrable experience or a strong portfolio in creating engaging digital content for social media (e.g., short-form video, vlogging, article writing).
• In-depth knowledge and active personal use of key Chinese social media platforms.
• Exceptional communication and presentation skills, with confidence in telephone, in-person, and on-camera engagements.
• Proficiency in professional translation and localisation from English to Mandarin.
• Experience with basic video editing or graphic design software (e.g., CapCut).

The working pattern for this role will be 6 hours/week.

For any informal queries, please contact Angelica Cade (a.cade@bham.ac.uk).

The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks. If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence. You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.

Regarding the use of AI in applications, we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and potential. Cover letters generated through, or edited by, AI tools (e.g. ChatGPT or CoPilot) are easy to identify. They produce generic answers and will not score highly enough to progress. You may use AI tools for research, but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process.

Due to the high volume of applications we receive, we’re unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you haven’t heard back within six weeks of the closing date, please assume your application has been unsuccessful.

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