At a Glance
- Tasks: Assist with conference setup, IT queries, and ensure smooth event operations.
- Company: University of Birmingham, dedicated to student employment and support.
- Benefits: Earn £13.45 per hour, gain valuable experience, and enhance your CV.
- Other info: Flexible hours around your studies, with great career growth opportunities.
- Why this job: Join a dynamic team and make an impact at exciting events.
- Qualifications: Customer service experience and basic IT skills required.
The predicted salary is between 27000 - 28000 £ per year.
The Conferences and Events department are looking for 2 students to support with a conference scheduled for 22nd-25th June. The role will be a mixture of helping the client with Venue and IT queries, along with helping upload presentations to the Lecture theatre computers. We are looking for someone who is confident in a client/customer facing role who is also confident with basic IT queries.
Main duties:
- Assist with the computer POD system in the lecture rooms – turning the equipment on and ensuring it is working correctly.
- Ensure Speaker’s PowerPoint presentations are added to the correct room for each session.
- Monitor and ensure the smooth running of the conference.
- Wayfinding assistance for conferences (internal & external).
- Setting up rooms for exhibitions.
- Assisting with loading talks or running mics for lecture theatres.
- Act as a point of contact for any issues on site and escalate these appropriately to the Event Manager.
- Ensure the venue is kept tidy and address any safety hazards.
- Remain vigilant and observe the audience during the performance, to ensure their safety, well-being, and comfort throughout.
- Address any safety hazards that may arise by referring them to the Duty Manager.
- Assist with directing patrons as required in the event of an evacuation.
Duties and responsibilities for this role will vary from time to time and the post holder will be expected to perform other such duties that are reasonably comparable.
Required knowledge, skills, qualifications & experience:
- Experience of providing excellent customer service to the public.
- Confidence with basic IT systems.
- Retail sales experience desirable.
- Awareness of Health and Safety issues.
- Experience working in a performance or events-based environment would be advantageous.
The successful candidates will need to be available to undertake a range of hours across the period of 22nd-25th June.
To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.
Student Casual – Events Assistant – Conferences and Events – Grade 2 – 907443 in Birmingham employer: The University of Birmingham
The University of Birmingham offers an exceptional work environment for students through its Worklink service, providing flexible, well-paid part-time roles that seamlessly fit around academic commitments. With a strong focus on student development, employees gain valuable experience and skills in a supportive atmosphere, all while being part of a vibrant campus community. The central location and dedicated support from the Worklink team ensure that students feel connected and empowered as they embark on their professional journeys.
Contact Details:
The University of Birmingham Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Casual – Events Assistant – Conferences and Events – Grade 2 – 907443 in Birmingham
✨Tip Number 1
Get to know the event inside out! Familiarise yourself with the schedule, key speakers, and venue layout. This way, when you're on-site, you can confidently assist attendees and handle any queries that come your way.
✨Tip Number 2
Practice your customer service skills! Whether it’s a friendly smile or a helpful attitude, being approachable makes a huge difference. Remember, you’re the face of the event, so make sure you leave a positive impression!
✨Tip Number 3
Brush up on your IT skills! Since you'll be dealing with tech during the conference, knowing how to troubleshoot basic issues will save you time and stress. Don’t hesitate to ask for help if you need it, though!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing students take the initiative, so don’t wait until the last minute—get your application in early!
We think you need these skills to ace Student Casual – Events Assistant – Conferences and Events – Grade 2 – 907443 in Birmingham
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your unique experiences and motivations. Authenticity is key!
Tailor Your Application:Make sure to customise your application for the Events Assistant role. Highlight any relevant experience in customer service or IT, and show us how your skills match what we’re looking for. It’ll make a big difference!
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed, and make sure to proofread for any typos or errors. A polished application speaks volumes!
Apply Early:Don’t wait until the last minute! We advise submitting your application as soon as possible since the vacancy may close early. Plus, applying early gives you peace of mind while we review applications.
How to prepare for a job interview at The University of Birmingham
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Events Assistant role. Familiarise yourself with the duties like assisting with IT queries and managing presentations. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, be ready to share examples of your previous customer service experiences. Think about times when you went above and beyond to help someone, as this will demonstrate your ability to handle the public effectively.
✨Brush Up on Basic IT Knowledge
As you'll be dealing with IT queries, it’s essential to be comfortable with basic computer systems. Review any relevant software or equipment you might encounter during the event, so you can speak knowledgeably about it during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the events you'll be working on, or the challenges they face. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
