Student Casual – Employer Relations Assistant – Careers Network – Grade 3 – 106093 in Birmingham

Post title: Employer Relations Assistant

College/Division: Academic Services

School/Department: Careers Network

Full time/Part time: Part time

Duration of the Post: 14/09/2026 – 13/12/2026 (with expectation of extension through 30/06/2027)

Grade: 3

Hourly rate: £14.27 per hour plus holiday entitlement

Number of positions available: 1

Closing Date: 09/08/2026 at 23:55

Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.

Our offer to you: At the University of Birmingham, Worklink is the dedicated student employment service which helps students to find flexible, well paid part-time roles that fit around your studies. Each year, the University invests more than £2.5 million to employ 3,000 of our own students in a wide range of roles, supporting our student community into part-time work. Roles available via Worklink include a range of positions, including administrative roles, support staff such as cleaners or baristas, research roles and many more. Jobs through Worklink help you to gain work experience, develop skills relevant for your future career, and improve your soft and hard skills in a professional setting. Enhance your CV and get valuable experience ready for graduate roles and feel connected to your university and local community. Our jobs are flexible and can be scheduled around your academic commitments, so you can focus on your studies first. Our team are passionate about supporting students into work. Worklink are based in a central location on campus which is easily accessible for students and can also be contacted online.

Job context: This role will require the post-holder to begin their role, including training, from week commencing 14th September 2026. As part of your application, please outline your availability between Monday 14th and Thursday 17th September. You will be employed at a Grade 3 with work periods during term-time. We are therefore looking for candidates who are interested in committing to a year-long position with us. Ready to join our vibrant department? Open to UG, PGT and PGR Home and International students, we encourage applications from all students passionate about supporting their peers and eager to develop their professional skills. As part of your application please include an up-to-date CV and write a statement that demonstrates your skills and reason for applying to this position.

Job summary:

• Training:
• Knowledge of the support, resources and opportunities offered by Careers Network.
• Event registration data collection, employer meet and greet procedures and etiquette.
• Desk-based training on Careers Connect and other relevant platforms or software.
• Familiarisation with University data protection, branding and marketing guidelines.
• Regular updates in any changes of procedures and operations.
• Working knowledge of all key locations and services within the Employer Team.

Benefits:

• Regular, consistent hours throughout the academic year.
• The opportunity to experience working as part of a professional team, office-based and on-campus working, event management, and external engagement work.
• Access to employers, skills workshops, careers experts and employability resources.
• Experience and support to build your confidence and networking skills.

Main duties:

• Act as an ambassador for the service, demonstrating the professionalism, expertise and friendliness of Careers Network to students, employers and staff.
• Represent Careers Network at employer events, including meeting employers and registering students, providing a high quality first-line customer service experience.
• Support with the administration and operational delivery of careers fairs: setting up stands; meeting, directing and assisting employers; registering students.
• Interpret labour market information and conduct primary research through employer interviews and use these insights to write clear and engaging articles for students and employers.
• Action Careers Connect vacancy and organisation approvals using the Careers Network approvals and due diligence processes.
• Collaborate with the Student Engagement Manager and Student Communications Assistants to create employer-focused social media, video and podcast content.
• Assist the Employer Team with organisation and general administrative office duties, such as data entry, preparing signage and materials.
• Assist with the maintenance of employer contact databases ensuring that the information we hold is accurate and kept up to date.
• Other duties and ad-hoc tasks supporting projects for the Employer Relations Team.

Required knowledge, skills, qualifications & experience:

• A current student at the University of Birmingham (any level of study or degree discipline) through the academic year 2026/27.
• Demonstrable interest in and understanding of issues around careers and employability, and/or your personal and professional development.
• Excellent written and oral communication, with the ability to adapt to different groups.
• Confidence in researching topics and writing short articles that summarise key insights for students and employers, with the ability to use Generative AI tools as a research aid.
• Demonstrable experience of professionalism, providing excellent customer service / support, and confidence in speaking to customers and students on a one-to-one basis.
• Strong attention to detail, organisation and time-management skills.
• Digital literacy and adaptability, and ability to use MS Office / MS 365 programmes.
• Strong interpersonal skills, tact and diplomacy, with enthusiasm to engage others.
• Understanding of marketing a product or service, content creation and social media.
• Flexibility in switching between both creative and administrative tasks.
• A positive, teamwork, enthusiastic, flexible and problem-solving approach to working.
• Commitment to the working hours and contract duration.

Further details:

• The working pattern for this role will be 5 hours per week, Monday to Friday mainly, with up to 6 weekends a year for Welcome, Open Days and Offer-holder Visit Days.
• Interviews are expected to take place between Monday 17th and Friday 28th August 2026.
• Shortlisted candidates will be sent a short, written task to complete ahead of interview.
• We can interview candidates in person or via video call – when prompted in the online application form, please outline your available date(s) and preferred format(s) to attend interview.
• The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks.
• If your application is successful and your course does not follow the usual academic term timetable (e.g. PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week.
• In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence.
• You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.
• To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.
• Regarding the use of AI in applications, we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and potential. Cover letters generated through, or edited by, AI tools (e.g. ChatGPT or CoPilot) are easy to identify. They produce generic answers and will not score highly enough to progress. You may use AI tools for research, but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process.
• Due to the high volume of applications we receive, we’re unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you haven’t heard back within six weeks of the closing date, please assume your application has been unsuccessful.