Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure quality across IT services by testing applications and managing defects.
- Company: Join the University of Birmingham, a leading global institution with a vibrant community.
- Benefits: Enjoy 40 days paid holiday, flexible working, and professional development opportunities.
- Other info: Be part of a diverse team committed to innovation and inclusivity.
- Why this job: Make a real impact on digital services while growing your career in a supportive environment.
- Qualifications: Degree level education or relevant experience in quality assurance and testing.
The predicted salary is between 33002 - 35608 £ per year.
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £33,002 to £35,608 with potential progression once in post to £39,906
Grade: 6
Full Time, Fixed Term contract up to May 2027
Closing date: 18th May 2026
Our offer to you:
- People are at the heart of what we are and do.
- The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.
- We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
- We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.
- Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University.
- We offer a variety of flexible working arrangements.
- You will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.
Background:
The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research.
Role Summary:
The QA Analyst will be responsible for quality across IT Services ensuring that all application releases meet agreed standards of quality and fitness for purpose; through engagement with key suppliers, other ITS teams, project personnel, application release teams and anyone involved in testing throughout the University.
Main Duties:
- Business process testing: Specifies and develops test scenarios to test that new/updated processes deliver improved ways of working for the end user.
- Testing: Accepts responsibility for the creation of test cases using own in-depth technical analysis of both functional and non-functional specifications.
- Quality management: Assists projects, functions or teams in planning the quality management for their area of responsibility.
- Quality assurance: Contributes to the collection of evidence and the conduct of formal audits or reviews of activities, processes, data, products, or services.
- Supplier management and sourcing: Assists in preparation of pre-qualification questionnaires and tender invitations in response to business cases.
- Specialist advice: Actively maintains knowledge in one or more identifiable specialisms.
Required Knowledge, Skills, Qualifications, Experience:
- Educated to Degree level (or equivalent qualifications) or relevant technical qualification and relevant experience.
- Extensive proven practical experience in a relevant scientific, technical or IT specialism.
- Up-to-date specialist understanding of quality assurance approaches, processes and tools.
- Ability to effectively communicate with user/customer/technical areas to understand their requirements.
- Ability to evaluate quality assurance problems continually monitoring effectiveness and recommending improvements.
- Knowledge of the protected characteristics of the Equality Act 2010.
Informal enquiries to Stephen Moran, email: s.r.moran@bham.ac.uk
Quality Assurance Analyst - IT Services - 107156 - Grade 6 in Birmingham employer: The University of Birmingham
Contact Detail:
The University of Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Analyst - IT Services - 107156 - Grade 6 in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Birmingham on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role in IT Services.
✨Tip Number 2
Prepare for the interview by researching common QA Analyst questions. We recommend practising your answers with a friend or in front of a mirror. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Showcase your skills! Bring examples of your previous work or projects that highlight your quality assurance expertise. This will help you stand out and demonstrate your value to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community at the University of Birmingham.
We think you need these skills to ace Quality Assurance Analyst - IT Services - 107156 - Grade 6 in Birmingham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your unique style and experiences.
Tailor Your Application: Make sure to customise your application for the Quality Assurance Analyst role. Highlight relevant skills and experiences that align with the job description, showing us why you're the perfect fit!
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills can benefit us at the University of Birmingham. Use specific examples to illustrate your expertise in quality assurance and testing.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us keep track of all applications efficiently!
How to prepare for a job interview at The University of Birmingham
✨Know Your Quality Assurance Basics
Before the interview, brush up on your knowledge of quality assurance processes and tools. Be ready to discuss how you would apply these in a university setting, especially in relation to functional, systems, and user acceptance testing.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've identified quality assurance problems and implemented effective solutions. This will demonstrate your ability to evaluate issues and recommend improvements, which is crucial for the role.
✨Understand the University’s Values
Familiarise yourself with the University of Birmingham's commitment to diversity, inclusion, and sustainability. Be prepared to discuss how you can contribute to these values within the IT Services team.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your genuine interest in the role and the department. Inquire about the current challenges the IT Services team faces or how they measure success in quality assurance. This shows you're engaged and thinking critically about the position.