Communications Officer - Campus Services - 57342 - Grade 5 in Birmingham

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £30,062 to £31,900, with potential progression once in post to £35,883.

Grade: 5

Full Time, Permanent

Closing date: 31st August 2026

Our offer to you:

• People are at the heart of what we are and do.
• The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.
• We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
• We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.
• Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements.
• You will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

Background:

The University of Birmingham is a global institution working within a diverse and vibrant city, offering an inspiring education to our students, and undertaking critically important research. Professional Services put students at the heart of all they do and enable an exceptional educational experience.

Department Overview:

Campus Services (CS) employs over 1,000 staff with a turnover exceeding £60m. CS plays a key role in the quality of the student, staff, and visitor experience, providing services across diverse areas such as the University’s sporting facilities, food and beverage, cleaning, community safety and security, conferencing, hotel operations, day nurseries, portering, post, branded and own-brand retail outlets, visitor services and attractions, student accommodation, transport, and sustainable logistics.

Role Summary:

We are looking for a Communications Officer to join our team, responsible for crafting creative, clear and concise external communications for a wide array of audiences. The postholder will be passionate, enthusiastic and a team player; keen to support all areas of Campus Services, actively engage with colleagues across the division and support with the development of projects across the entire portfolio.

Main Duties:

• Create engaging and accurate communications aligned to the strategic objectives of individual departments within Campus Services.
• Copywriting across a range of channels, including websites (in line with SEO best practice), social media and email marketing.
• Craft press releases and award submissions which capture the imagination, and communicate the excellent and groundbreaking work done by Campus Services teams on a wider stage.
• Edit and proof work to ensure high editorial standards are met across all communication outputs.
• Collaborate with colleagues in the team to assess project needs and help shape key messaging.
• Drive brand consistency across all communications, supporting with the development and implementation of brand guidelines.
• Deliver a range of campaigns, in partnership with the rest of the team.

Required Knowledge, Skills, Qualifications, Experience:

• Minimum 2 years’ communications experience in a similar/equivalent role.
• A relevant degree in marketing, communications, business, English or similar.
• Mastery of the English language and exceptional communication skills are essential.
• A self-starter with a great attitude, excellent interpersonal skills and the ability to work well under pressure.
• Highly creative with experience in identifying target audiences and developing content that engages, informs and motivates.
• Experience of content creation using SEO practices for websites.
• Demonstrable experience of PR.
• A strong eye for detail, formatting and engaging content.

Informal enquiries to Sala Davies, email: s.davies.8@bham.ac.uk

We believe there is no such thing as a 'typical' member of University of Birmingham staff and that diversity in its many forms is a strength that underpins the exchange of ideas, innovation and debate at the heart of University life.