Communications Assistant - College of Medicine and Health - 57817 - Grade 5 in Birmingham

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £30,062 to £31,900, with potential progression once in post to £35,883

Grade: 5

Full Time, Permanent

Closing date: 5th July 2026

Our offer to you:

People are at the heart of what we are and do. The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Background:

Department overview: External Relations is the division responsible for delivering our University to the world and prides itself in seizing opportunities that will enhance the profile and reputation of the University. We engage with many different audiences to build purposeful relationships internally, locally, nationally and internationally. We enable those who wish to apply to study on our courses to make informed choices. We recognise that we are strongest when we work together and take pride in upholding our core values of being ambitious, innovative, open, collaborative and responsible.

Role Summary:

The Communications Assistant plays an important role in amplifying the scale, visibility and impact of the University’s activities globally. Working with colleagues across the University, the post holder will support the delivery of communications activities, spanning research, innovation and education initiatives, and provide administrative support.

Main Duties:

• Support the delivery of a range of creative, multi-channel communications activities and campaigns to raise the profile and increase the impact of the University’s activities.
• Work closely with specialist colleagues in the Communications centre of excellence, with Colleges, the wider ER division, and other Professional Services to develop a comprehensive and unified approach to increase impact of communications at the University.
• Carefully log activity within the centre of excellence planning tools and contribute to newsgathering and assignment discussions.
• Generate new ideas for content. Research, create and edit high quality content across a variety of channels.
• Champion the University brand to ensure consistency of messaging, content and visual identity.
• Support the management of social media channels.
• Maintain and update allocated domain communications web content.
• Use Customer Relationship Management (CRM) systems to deliver targeted, timely communications.
• Support the development of communications collaterals, working with colleagues, internal and external agencies, and suppliers as required.
• Support the delivery of the internal staff communications strategy.
• Collate, analyse and interpret data in relation to metrics and prepare written reports.
• Provide other administrative support for the team.
• Promote a supportive and inclusive team culture.

Required Knowledge, Skills, Qualifications, Experience:

• Educated to A Level or equivalent Level 3 qualification or relevant work experience.
• GCSE (or equivalent) in English and Mathematics at grade C/4 or above.
• Previous experience in a relevant role; within a large, complex organisation desirable.
• Strong IT proficiency, including Microsoft Office.
• Excellent organisational skills with proven ability to plan, prioritise, and manage multiple tasks to meet deadlines.
• Excellent writing ability and communication skills.
• Strong interpersonal skills with the ability to communicate effectively.
• Ability to work independently using initiative, sound judgment, and flexibility.
• Meticulous attention to detail and high standards of accuracy.

Other Requirements:

• Commitment to demonstrating behaviours aligned with the University and External Relations framework.
• Willingness to travel, including occasional evenings and weekends.

This role will require the exercise of personal initiative within and beyond the department and with external contacts.