At a Glance
- Tasks: Support student wellbeing and provide guidance on various issues in a dynamic educational environment.
- Company: Join the University of Birmingham, a leading global university with a rich history.
- Benefits: Enjoy 40 days paid holiday, flexible working, and professional development opportunities.
- Other info: Part-time role with a focus on inclusivity and diversity in a vibrant campus community.
- Why this job: Make a real difference in students' lives while developing your career in a supportive setting.
- Qualifications: Experience in wellbeing support or education, with strong communication and organisational skills.
The predicted salary is between 33002 - 35608 £ per year.
Location: University of Birmingham, Edgbaston, Birmingham UK
Full time starting salary is normally in the range £33,002 to £35,608 with potential progression once in post to £39,906
Grade: 6
Part Time, 0.4 FTE (15 hours per week)
Fixed Term contract up to August 2029
Closing date: 21st June 2026
Interviews are expected to take place during the week commencing 20th July 2026
The role-holder will work two set days per week and the successful candidate could choose between either Tuesday and Wednesday OR Wednesday and Thursday. Once agreed (post-interview) this would be the regular working pattern.
The Wellbeing Officer provides wellbeing, pastoral and education support to students of all levels within a School and College, to ensure that a professional and proactive wellbeing support service is provided to all in need.
Role Summary
Within their school or department, the Wellbeing Officer acts as a first point of contact for any wellbeing related queries. They advise on a range of wellbeing and process-based queries and signpost where appropriate, making escalated referrals to partner services and to internal and external agencies. The Wellbeing Officer manages several academic related administrative processes including Extenuating Circumstances, Extensions, and Leaves of Absence.
Main Duties
- Provide appropriate, accurate and expert advice to students of all levels, on a wide range of issues.
- Acting as first point of contact for students with support needs.
- Providing initial advice and guidance and signposting them to support services internally and externally.
- Provide and schedule regular and accessible opportunities for students to engage with wellbeing services both face to face, and online.
- Manage and prioritise a high volume of wellbeing and/or academic process related emails case notes and follow-ups.
- Maintain accurate and timely records and statistics of student interactions.
- Manage a varied student caseload, identifying any risk to individuals or the organisation.
- Effectively and accurately manage a range of academic related administrative processes.
- Act as the primary contact within the department for monitoring the implementation of reasonable adjustments.
- Provide advice and guidance so that academic process decisions are compliant with any professional or accredited programmes.
- Informing appropriate Academic and Professional Services staff regarding changes and updates in practice and policy.
- Support the local attendance and reasonable diligence processes.
- Provide support to colleagues and students at induction, Welcome Week and other relevant student experience activities.
- Develop and deliver a range of communications to all students, prospective students and staff around student wellbeing and support.
- Promote equality, diversity and inclusion within their role and their wellbeing practices.
- Any other duties commensurate with the post as directed by the line manager or departmental lead.
Required Knowledge, Skills, Qualifications, Experience
- Experience of supporting adults or young people in a wellbeing role and/or educational setting.
- Knowledge and experience of managing confidential and sensitive situations with discretion and integrity.
- Experience of working with confidential data and information.
- Ability to collate and analyse large volumes of complex data.
- Ability to manage a high volume of emails and front-line wellbeing queries.
- Knowledge of equality, diversity and inclusion and the protected characteristics of the Equality Act 2010.
- Understanding of the Wellbeing needs of our diverse student population in higher education.
- Understanding of child protection and safeguarding best practices.
- Ability to form positive working relationships with a wide range of internal and external stakeholders.
Desirable
- Vocational qualification in Mental Health or Wellbeing and related areas.
- Significant proven experience of working in Higher Education preferably in a wellbeing related area.
- Significant understanding of the wellbeing challenges faced by students and the Higher Education sector.
DBS required. The University is committed to safeguarding and we promote safe recruitment practice, therefore all associated pre-employment checks will be undertaken before any appointment is confirmed.
College Wellbeing Officer - College of Life and Environmental Sciences - 107506 - Grade 6 in Birmingham employer: The University of Birmingham
The University of Birmingham is an exceptional employer, offering a supportive and inclusive work environment that prioritises the wellbeing and professional development of its staff. With a commitment to diversity, flexible working arrangements, and a generous benefits package including 40 days of paid holiday and opportunities for career growth, employees can thrive both personally and professionally in the vibrant setting of Edgbaston. The university's dedication to fostering a healthy work/life balance and its rich array of resources on campus make it an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
The University of Birmingham Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land College Wellbeing Officer - College of Life and Environmental Sciences - 107506 - Grade 6 in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Birmingham on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by researching the College of Life and Environmental Sciences. Understand their values, recent projects, and how you can contribute to their mission. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Practice common interview questions related to wellbeing support. Think about scenarios you might face in the role and how you would handle them. The more prepared you are, the more confident you’ll feel during the interview!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at the University of Birmingham.
We think you need these skills to ace College Wellbeing Officer - College of Life and Environmental Sciences - 107506 - Grade 6 in Birmingham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in the role and how your experiences align with what we’re looking for.
Tailor Your Application:Make sure to customise your application to fit the College Wellbeing Officer role. Highlight your relevant experience and skills that match the job description. This shows us that you’ve done your homework and are serious about joining our team!
Showcase Your Skills:Don’t just list your qualifications; give us examples of how you’ve used your skills in real-life situations. Whether it’s managing wellbeing queries or supporting students, we want to hear about your successes and how you can contribute to our community.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at The University of Birmingham
✨Know Your Stuff
Make sure you understand the role of a College Wellbeing Officer inside out. Familiarise yourself with the key responsibilities, like providing support to students and managing wellbeing queries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare examples from your past experiences that demonstrate your ability to handle sensitive situations and provide support. Think about times you've worked with diverse groups or managed confidential information. This will highlight your suitability for the role and your understanding of the challenges faced by students.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers! Ask them about their experiences at the University of Birmingham and how they see the role evolving. This shows your enthusiasm and helps you build rapport, making you a memorable candidate.
✨Be Yourself
The University values diversity and individuality, so let your personality shine through during the interview. Share your passion for student wellbeing and how you can contribute to creating an inclusive environment. Authenticity can set you apart from other candidates!
