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- Tasks: Support and develop IT systems to enhance patient care and staff efficiency.
- Company: Friendly GP practice in Cardiff serving 20,000 patients.
- Benefits: Flexible working hours, NHS training, and professional development opportunities.
- Why this job: Make a real impact on patient care while growing your IT career.
- Qualifications: Strong IT skills, excellent communication, and a willingness to learn.
- Other info: Join a supportive team dedicated to improving healthcare through technology.
The predicted salary is between 36000 - 60000 £ per year.
Town / City: Cardiff
Postcode: CF23 9PF
Hours: Part-time – 24 or Full time 37.5 considered
Overview
About Us: Llan Healthcare is a friendly GP practice serving ~20,000 patients in east Cardiff. Our IT team ensures digital systems are safe, efficient, and aligned with best practice. NHS on-the-job training is provided, so prior healthcare IT experience is not required.
About the Role
As an IT Support Lead, you will support and develop our primary care IT systems and digital workflows across all Llan Healthcare sites. You will improve communication, data quality, and system reliability, directly contributing to better patient care and staff efficiency. This is a great opportunity to grow your IT career in NHS primary care.
Key Responsibilities
- Support the development and maintenance of IT systems
- Collect, collate, analyse practice data, and generate reports
- Support and improve clinical templates and digital workflows
- Troubleshoot IT issues and improve system reliability
- Implement and manage digital communication tools
- Support new software integration and identify digital improvements
- Oversee data quality and ensure compliance with data protection, confidentiality, and information governance
- Develop, maintain, and review IT and clinical system policies
- Provide system support, training, and guidance to staff
Skills Required
- Strong general IT skills and willingness to learn new systems
- Excellent communication skills for technical and non-technical staff
- Highly organised, with strong problem-solving abilities and attention to detail
- Ability to work independently and collaboratively within a team
- Experience with data management, confidentiality, and data protection
- Full UK driving licence
Desirable
- Understanding of primary care/clinical systems
- NHS digital standards
- Staff training experience
- Policy development
- Medical records summarising/coding
Why Join Us?
- Hands-on experience in an NHS primary care setting
- Flexible working pattern (3–4 days per week)
- Supportive team committed to professional development
- Opportunity to directly impact patient care through IT solutions
With a covering letter stating why you would be good in this role. Closing dates for applicants is the 31st March 2026.
IT Manager in Cardiff employer: The University Hospital Of Wales In Cardiff
Contact Detail:
The University Hospital Of Wales In Cardiff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Llan Healthcare on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on NHS digital standards and primary care systems. We want you to show off your knowledge and enthusiasm for improving patient care through IT!
✨Tip Number 3
Practice your problem-solving skills! Think of examples where you've tackled IT issues before. Being able to demonstrate your troubleshooting abilities will make you stand out in the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Llan Healthcare.
We think you need these skills to ace IT Manager in Cardiff
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to personalise your cover letter for the IT Manager role. Highlight your relevant skills and experiences that align with our needs at Llan Healthcare. We want to see why you’re the perfect fit for our team!
Showcase Your IT Skills: In your application, don’t forget to mention your general IT skills and any experience you have with data management or digital workflows. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at The University Hospital Of Wales In Cardiff
✨Know Your IT Stuff
Brush up on your general IT skills and be ready to discuss how you've used them in past roles. Even if you don't have healthcare IT experience, showing that you understand digital systems and can troubleshoot issues will impress the interviewers.
✨Understand the Role
Familiarise yourself with the key responsibilities of the IT Support Lead position. Be prepared to talk about how you would support and develop IT systems, improve data quality, and enhance communication within the practice. This shows you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Think of specific examples where you've successfully solved IT problems or improved processes. Highlight your attention to detail and organisational skills, as these are crucial for ensuring system reliability and compliance with data protection standards.
✨Communicate Effectively
Practice explaining technical concepts in simple terms, as you'll need to communicate with both technical and non-technical staff. Good communication is key in this role, so demonstrate your ability to bridge that gap during the interview.