The Unite Group is seeking an IT Technician to deliver 1st/2nd line support for clients, using a ticketing system and phone line. You will handle remote support and on-site visits, including VoIP installations and hardware upgrades, while ensuring SLA-compliant fault resolution.
The role requires independent work as well as teamwork, with strong communication skills and a proactive approach to learning new IT skills across MS365, servers, desktops and network elements.
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