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- Tasks: Drive digital growth by managing product listings on major platforms like Amazon and eBay.
- Company: Join a dynamic team focused on expanding our digital marketplace presence.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional development.
- Why this job: Be at the forefront of eCommerce and make a real impact on customer experiences.
- Qualifications: 2+ years in marketplace management with strong SEO and communication skills.
- Other info: Collaborative environment with great potential for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
As our Marketplaces Executive, you will be at the heart of our digital growth. You’ll support the day-to-day operations and expansion of our product listings across major third-party platforms including Amazon, eBay, and B&Q. This is a hands-on role where you will drive visibility and conversion by mastering marketplace algorithms and ensuring a seamless customer journey. You will be the expert navigating the nuances of different channels to ensure we remain the customer’s first choice.
Responsibilities
- Create, manage, and optimise high-quality product content (titles, imagery, and A+ content) across Amazon, eBay, and other marketplaces.
- Track and improve critical metrics such as Buy Box %, conversion rates, and customer reviews.
- Act quickly to resolve listing errors, policy violations, and customer queries to maintain account health.
- Work closely with eCommerce, Marketing, and Logistics teams to coordinate pricing, stock levels, and promotional campaigns.
- Support the onboarding of new marketplace platforms and manage product feeds (CSV/bulk uploads) to expand our multichannel footprint.
- Assist the commercial team with competitor analysis and performance reporting to identify new opportunities.
This role is Hybrid working, you will need to be located within a reasonable distance of the head office in Basildon.
Qualifications
- 2+ years of experience managing Amazon Seller Central and eBay accounts.
- Strong understanding of Marketplace SEO, A+ content, and Buy Box dynamics.
- Proven ability to manage large product catalogues and troubleshoot listing errors.
- Excellent written and verbal communication skills.
- Familiarity with Mirakl (for platforms like B&Q).
- Experience with other marketplaces such as Wayfair, or ManoMano.
It is highly likely you will have worked in any of the following roles:
- Assistant Digital Merchandising Manager
- Digital Merchandising Assistant
- Assistant eCommerce Manager
- eCommerce Assistant
- Online Trading Manager
- Online Trading Assistant
Preferred backgrounds
- Retail
- Multichannel
- Digital
- Construction
Marketplace Executive in Basildon employer: The Underfloor Heating Store
Contact Detail:
The Underfloor Heating Store Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Executive in Basildon
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to marketplace management. Think about your past experiences and how they relate to the role. We want you to shine and show off your skills!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Marketplace Executive in Basildon
Some tips for your application 🫡
Show Off Your Marketplace Skills: Make sure to highlight your experience with Amazon Seller Central and eBay in your application. We want to see how you've managed product listings and tackled any challenges that came your way!
Be Specific About Your Achievements: When detailing your past roles, include specific metrics or achievements. Did you improve conversion rates or resolve listing errors? Numbers speak volumes, so let us know how you made an impact!
Tailor Your Content: Don’t just send a generic application. Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the time to connect their background to our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Underfloor Heating Store
✨Know Your Marketplaces
Before the interview, dive deep into the specifics of Amazon, eBay, and B&Q. Understand their algorithms, how to optimise product listings, and what makes a great customer journey on each platform. This knowledge will show your passion and readiness for the role.
✨Showcase Your Metrics Mastery
Be prepared to discuss key metrics like Buy Box %, conversion rates, and customer reviews. Bring examples from your past experience where you successfully improved these metrics. This will demonstrate your analytical skills and ability to drive results.
✨Communicate Clearly
Since excellent communication is crucial in this role, practice articulating your thoughts clearly and concisely. Be ready to explain complex concepts related to marketplace SEO or listing errors in a way that anyone can understand. This will highlight your communication prowess.
✨Collaborate and Coordinate
Emphasise your experience working with cross-functional teams like eCommerce, Marketing, and Logistics. Share specific instances where you coordinated efforts to achieve a common goal. This will showcase your teamwork skills and ability to thrive in a hybrid working environment.
