Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the night team and ensure exceptional guest service at a historic hotel.
- Company: Join the Hyatt family at Great Scotland Yard, a unique and vibrant hotel.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounts for friends and family, and free meals on duty.
- Why this job: Shape your career in hospitality while making travel more human and connected.
- Qualifications: Experience in hospitality with strong leadership and problem-solving skills.
- Other info: Be part of a diverse team that values individuality and offers clear career paths.
The predicted salary is between 30000 - 36000 £ per year.
Join to apply for the Night Duty Manager role at The Unbound Collection by Hyatt.
Organization: Unbound Great Scotland Yard London
Salary: £30,385 + Service Charge (Up to £600 per month). This position is based on a 4 on, 4 off shift pattern, providing a balanced work schedule.
About Great Scotland Yard Hotel – The Unbound Collection: Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.
Duties and responsibilities:
- Oversee and lead the night team, ensuring they deliver high levels of guest service.
- Manage front‑of‑house operations, including check‑ins and check‑outs.
- Prepare and submit nightly reports to senior management.
- Communicate any important occurrences to the day team.
- Ensure all operations comply with relevant health, safety, and security protocols.
- Monitor the safety and security of the premises.
About You:
Proven experience in hospitality operations with strong leadership and problem‑solving skills, and the ability to manage overnight teams effectively. You will have excellent knowledge of hotel procedures, guest service standards, and health and safety requirements.
Benefits you will enjoy as Night Duty Manager:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human, connected and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Night Duty Manager role and start your journey with Hyatt Hotels!
Night Duty Manager employer: The Unbound Collection by Hyatt
Contact Detail:
The Unbound Collection by Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Night Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your leadership skills and problem-solving techniques. Think of real-life examples from your past experiences that showcase how you’ve handled challenges in hospitality. We want to see that you can lead the night team with confidence!
✨Tip Number 3
Don’t forget to research Great Scotland Yard Hotel and Hyatt’s values! Understanding their commitment to empathy, integrity, and inclusion will help you align your answers during interviews and show that you’re a perfect fit for their culture.
✨Tip Number 4
Apply through our website for the best chance at landing that Night Duty Manager gig! It’s the quickest way to get your application in front of the right people. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Night Duty Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to guest service and how you’ve gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Duty Manager role. Highlight relevant skills and experiences that match the job description, especially your leadership and problem-solving abilities.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our amazing benefits there.
How to prepare for a job interview at The Unbound Collection by Hyatt
✨Know Your Hotel Operations
Familiarise yourself with the specific operations of The Unbound Collection by Hyatt. Understand their guest service standards and health and safety protocols. This will help you demonstrate your knowledge during the interview and show that you're ready to lead the night team effectively.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your problem-solving skills and how you've managed overnight teams in high-pressure situations. This will reassure them that you can handle the responsibilities of a Night Duty Manager.
✨Emphasise Guest Service Excellence
Be ready to discuss how you prioritise guest satisfaction. Share specific instances where you went above and beyond to ensure a positive experience for guests. This aligns perfectly with Hyatt's values and will show that you understand the importance of hospitality.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's culture, team dynamics, and expectations for the Night Duty Manager role. This not only shows your genuine interest in the position but also helps you assess if the hotel is the right fit for you.
