Luxury Front of House Manager β€” Guest Experience Leader

Luxury Front of House Manager β€” Guest Experience Leader

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
The Unbound Collection by Hyatt

At a Glance

  • Tasks: Lead the Front of House team to create unforgettable guest experiences.
  • Company: Great Scotland Yard London, a luxury hotel with a focus on exceptional service.
  • Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
  • Other info: Join a dynamic team in a prestigious hotel environment.
  • Why this job: Be a key player in delivering top-notch hospitality and making guests feel special.
  • Qualifications: Experience in hospitality management and a passion for guest service.

The predicted salary is between 31500 - 38500 Β£ per year.

Great Scotland Yard London is seeking a Front of House Manager to oversee the day-to-day operation of the hotel's Front of House, ensuring every guest enjoys a seamless, personalised and memorable experience from arrival to departure. You will lead the Front Office, Concierge and Guest Experience, delivering the highest standards of service and guest care.

Working closely with Housekeeping and the wider hotel team, you will continually enhance the guest journey, drive service excellence.

Luxury Front of House Manager β€” Guest Experience Leader employer: The Unbound Collection by Hyatt

The Unbound Collection by Hyatt offers an exceptional work environment for culinary professionals, with a vibrant atmosphere in the heart of London. Employees enjoy generous benefits such as complimentary hotel nights and discounted stays, alongside ample opportunities for continuous learning and development, making it an ideal place for those seeking to grow their careers in luxury hospitality.

The Unbound Collection by Hyatt

Contact Details:

The Unbound Collection by Hyatt Recruitment Team

We think you need these skills to ace Luxury Front of House Manager β€” Guest Experience Leader

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Leadership Skills
Team Management