At a Glance
- Tasks: Ensure guest safety while providing a warm and welcoming experience.
- Company: Join the historic Great Scotland Yard Hotel, part of Hyatt's Unbound Collection.
- Benefits: Enjoy 12 free hotel nights, discounts for family, and free meals on duty.
- Other info: Flexible 4 on, 4 off shifts with opportunities for career advancement.
- Why this job: Be part of a team that values empathy, integrity, and personal growth.
- Qualifications: Previous security experience in hospitality and a valid SIA licence preferred.
The predicted salary is between 25000 - 30000 £ per year.
Organization – Unbound Great Scotland Yard London. Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
Duties and responsibilities related to the Duty Security Officer role:
- Maintain a visible, professional, and reassuring presence in guest-facing areas, delivering a warm and personalised welcome and departure experience.
- Assist guests and visitors at all times, balancing attentive service with a strong security focus.
- Carry out patrols of guest floors, public areas, back‑of‑house areas, and the hotel perimeter to identify and address potential risks.
- Monitor public spaces, access points, and hotel surroundings to maintain a safe, secure, and welcoming environment.
- Control access to the hotel guest and staff entrances, ensuring only authorised individuals enter the premises.
- Respond calmly and professionally to incidents, accidents, emergencies, or criminal activity, following appropriate procedures.
- Complete accurate incident reports, written statements, and records with discretion and accountability.
- Promote and uphold safety regulations, including fire safety, smoking restrictions, and accident prevention.
About You:
You will have previous experience in a security role, ideally within a hotel or luxury hospitality environment. You will be professional, and guest-focused, with a strong understanding of safety, security, and luxury service standards. You will be visible and approachable in guest areas, creating a reassuring presence while delivering warm, personalised service. The candidate should be calm under pressure, observant, and proactive in identifying and responding to potential risks. A valid SIA licence and First Aid certification are highly advantageous.
Shift pattern: This role operates mainly on a rotating 4 on, 4 off schedule, covering both day and night shifts.
Benefits you will enjoy as a Duty Security Officer:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next steps: Apply today for this Duty Security Officer role and start your journey with Hyatt Hotels!
Security Duty Officer in London employer: The Unbound Collection by Hyatt
Hyatt Hotels, particularly the Unbound Great Scotland Yard in London, is an exceptional employer that prioritises the well-being and growth of its colleagues. With a strong focus on a supportive work culture, employees enjoy numerous benefits including complimentary hotel stays, discounted dining, and continuous learning opportunities, all within a historic and vibrant environment. The hotel's commitment to empathy, integrity, and inclusion ensures that every team member feels valued and empowered to thrive in their careers.
Contact Details:
The Unbound Collection by Hyatt Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Duty Officer in London
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Duty Officer. Plus, you can showcase your passion and familiarity with the latest trends!
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like The Unbound Collection by Hyatt. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to The Unbound Collection by Hyatt
Don’t forget to apply for the Security Duty Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining The Unbound Collection by Hyatt.
We think you need these skills to ace Security Duty Officer in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at The Unbound Collection by Hyatt. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at The Unbound Collection by Hyatt.
How to prepare for a job interview at The Unbound Collection by Hyatt
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at The Unbound Collection by Hyatt.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at The Unbound Collection by Hyatt.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at The Unbound Collection by Hyatt.
