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For Companies At a Glance
- Tasks: Lead the night team, ensuring top-notch guest service and smooth operations.
- Company: Join the historic Great Scotland Yard Hotel, part of the Hyatt family.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Why this job: Shape your career in hospitality while making travel more human and connected.
- Qualifications: Experience in hospitality with strong leadership and problem-solving skills.
- Other info: Diverse and inclusive environment with continuous learning and career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Organization - Unbound Great Scotland Yard London
This position is based on a 4 on, 4 off shift pattern, providing a balanced work schedule.
About Great Scotland Yard Hotel – The Unbound Collection
Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.
Duties and responsibilities related to the Night Duty Manager role:
- Oversee and lead the night team, ensuring they deliver high levels of guest service.
- Manage front-of-house operations, including check-ins and check-outs.
- Prepare and submit nightly reports to senior management. Communicate any important occurrences to the day team.
- Ensure all operations comply with relevant health, safety, and security protocols.
- Monitor the safety and security of the premises.
About You
Proven experience in hospitality operations with strong leadership and problem-solving skills, and the ability to manage overnight teams effectively. You will have excellent knowledge of hotel procedures, guest service standards, and health and safety requirements.
Just some of the benefits you will enjoy as Night Duty Manager:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps
Apply today for this Night Duty Manager role and start your journey with Hyatt Hotels!
Night Duty Manager in London employer: The Unbound Collection by Hyatt
Contact Detail:
The Unbound Collection by Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Night Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow Great Scotland Yard and Hyatt on social media. Engage with their posts and stay updated on any job announcements. Plus, it shows your genuine interest in the company!
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of hotel procedures and guest service standards. Think about how you can demonstrate your leadership skills and problem-solving abilities during the chat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hyatt family and all the amazing opportunities that come with it.
We think you need these skills to ace Night Duty Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your leadership skills and how you've gone above and beyond for guests in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter for the Night Duty Manager position. Use keywords from the job description, like 'guest service standards' and 'health and safety requirements', to show that you’re a perfect fit for the role.
Be Clear and Concise: Keep your application straightforward and to the point. Avoid fluff and focus on your relevant experience and skills. We appreciate clarity, so make it easy for us to see why you’d be a great addition to our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Night Duty Manager role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Unbound Collection by Hyatt
✨Know Your Hotel History
Before your interview, brush up on the history of Great Scotland Yard Hotel and its unique offerings. Being able to discuss the hotel's background and what makes it special will show your genuine interest in the role and the establishment.
✨Demonstrate Leadership Skills
As a Night Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will highlight your leadership and problem-solving skills, which are crucial for the role.
✨Familiarise Yourself with Health and Safety Protocols
Make sure you understand the health, safety, and security protocols relevant to hotel operations. Be ready to discuss how you would ensure compliance during your shift, as this is a key responsibility of the Night Duty Manager.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the hotel's approach to guest service. This shows that you're not only interested in the job but also in how you can contribute to the hotel's success.
