At a Glance
- Tasks: Lead sales and marketing strategies for a luxury hotel in central London.
- Company: Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt.
- Benefits: Competitive leadership package, healthcare, discounts, and career development opportunities.
- Other info: Join a global company that values individuality and empowers you to make an impact.
- Why this job: Shape the future of a historic luxury hotel and inspire a high-performing team.
- Qualifications: Proven leadership in luxury hospitality with a track record of revenue growth.
The predicted salary is between 80000 - 100000 £ per year.
About Great Scotland Yard Hotel
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
Duties and responsibilities related to the Director of Sales & Marketing role
As Director of Sales & Marketing, you will shape the commercial success of one of London's most distinctive luxury hotels. As a member of the Leadership Committee, you will define and execute the hotel's commercial strategy, positioning Great Scotland Yard among London's leading luxury hotels while driving profitable revenue growth across rooms, suites, meetings and events, dining experiences and partnerships. Working closely with Revenue Management, Public Relations, Operations and Hyatt's global commercial teams, you will identify new business opportunities, develop innovative sales and marketing initiatives, and strengthen the hotel's presence within the luxury travel market. You'll build influential relationships with luxury travel advisors, corporate partners, consortia, event planners and key stakeholders, acting as an ambassador for Great Scotland Yard and The Unbound Collection by Hyatt. You’ll inspire and develop a high-performing Sales & Marketing team, creating a culture of collaboration, accountability and commercial excellence. Through data-driven decision making, creative storytelling and strategic leadership, you'll ensure every campaign, partnership and client interaction enhances the hotel's reputation while delivering exceptional commercial results.
About you
You are a commercially astute leader with a passion for luxury hospitality and a proven ability to position exceptional hotels within highly competitive markets. You understand that luxury is about creating desire through authentic storytelling, meaningful relationships and unforgettable experiences, and you know how to translate a hotel's unique character into lasting commercial success. With significant leadership experience within luxury or premium hotels, you have an impressive track record of delivering revenue growth across multiple market segments while protecting brand integrity and rate positioning. You are equally comfortable developing long-term commercial strategy as you are hosting influential clients, leading negotiations and representing your hotel on the global stage. Above all, you are an inspiring people leader who brings confidence, commercial insight and a collaborative leadership style. You thrive on developing high-performing teams, building strong relationships across the business and creating an environment where innovation flourishes. Most importantly, you have a genuine passion for luxury hospitality and are excited by the opportunity to shape the commercial future of one of London's most iconic and characterful luxury hotels.
Benefits you will enjoy as a Director of Sales & Marketing
- Leadership package including bonus, private healthcare and enhanced pension
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. Apply today for this Director of Sales & Marketing role and start your journey with Hyatt Hotels!
Director of Sales & Marketing employer: The Unbound Collection by Hyatt
The Unbound Collection by Hyatt offers an exceptional work environment for culinary professionals, with a vibrant atmosphere in the heart of London. Employees enjoy generous benefits such as complimentary hotel nights and discounted stays, alongside ample opportunities for continuous learning and development, making it an ideal place for those seeking to grow their careers in luxury hospitality.
Contact Details:
The Unbound Collection by Hyatt Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Sales & Marketing
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Unbound Collection by Hyatt. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Unbound Collection by Hyatt
Don't be shy about reaching out to The Unbound Collection by Hyatt directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Director of Sales & Marketing
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Unbound Collection by Hyatt and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Unbound Collection by Hyatt
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
