At a Glance
- Tasks: Keep our rooms and public areas spotless while ensuring guests have a memorable stay.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations across the North of England and Wales.
- Benefits: Enjoy paid breaks, birthday holidays, 50% off food, and discounted stays at our Inns.
- Other info: Colleague accommodation available; perfect for balancing work and personal life.
- Why this job: Be part of a friendly team that values respect and customer focus, making people happy every day.
- Qualifications: No specific experience needed, just a passion for cleanliness and a positive attitude.
The predicted salary is between 20000 - 28000 £ per year.
Job Description
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales.
At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, , and honesty, all with the goal of Making People Happy. How we say thank you! • Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program. • Take the time you need to rest and recharge; Paid Breaks are on us. • Enjoy 50% off food at any of our Inns • Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round. • Experience a spontaneous trip away with £50 on same day bookings • It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too! • 24/7 confidential support is always there when you need it with our Employee Assistance Programme • Tronc (…that’s tips to me and you) • Contribute to a company that gives back through our Give-inn back scheme • Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Ullswater Inn boasts a prime location on the southern shore of Ullswater, with breathtaking views of the iconic Helvellyn. Situated in the heart of the Lake District, it’s the perfect spot to pull up a seat and enjoy unrivalled panoramas across the serene waters of Ullswater and the surrounding landscape. You’ll Fit Right Inn At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay.
This high standard is made possible by our dedicated and skilled housekeeping teams. . A successful Housekeeper will be friendly and detail-oriented, able to remain calm under pressure and exceed guest expectations by responding promptly.
As a key member of the Housekeeping team, you’ll work collaboratively, contributing to a positive and efficient work environment. Your duties will include cleaning rooms to our high standards, ensuring public areas are clean and welcoming, and promptly reporting maintenance issues. You’ll follow safety guidelines, work to create memorable visits for our guests and manage your stocks of linen, towels, and room supplies effectively.
If you are reliable, have a passion for cleanliness, and take pride in creating comfortable spaces we think you’ll fit right inn… This role gives Victorija the flexibility to balance her family commitments. Watch Victorija’s video to learn more about our Housekeeping roles. https://careers.inncollectiongroup.com/join-inn This role comes with the added benefit of colleague accommodation - click the link to learn more https://careers.inncollectiongroup.com/live-inn *Age-related pay rates apply for Under 21s.*
Housekeeper - Live In in Penrith employer: The Ullswater Inn
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With benefits like paid breaks, generous discounts on food and accommodation, and a supportive Lead-Inn development programme, employees are encouraged to grow and thrive in their roles. Located in the stunning Lake District, working here not only provides a rewarding career but also the chance to enjoy breathtaking surroundings and a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper - Live In in Penrith
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating an understanding of these values during your interactions can show that you align with their mission of making people happy.
✨Tip Number 2
Highlight any previous experience in housekeeping or hospitality when networking. Engaging with current employees on social media platforms can provide insights into the company culture and may even lead to referrals.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain high standards in your work. Think of specific examples from past roles where you exceeded expectations, as this will resonate well with the hiring team.
✨Tip Number 4
Consider visiting one of The Inn Collection Group's locations if possible. This not only gives you a feel for the environment but also provides a great opportunity to meet staff and ask questions about the role in person.
We think you need these skills to ace Housekeeper - Live In in Penrith
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Housekeeper position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter:Write a cover letter that reflects your passion for cleanliness and hospitality. Mention specific experiences that demonstrate your attention to detail and ability to work under pressure, as these are crucial for the role.
Highlight Relevant Experience:In your CV, focus on previous housekeeping or customer service roles. Use bullet points to clearly outline your responsibilities and achievements, ensuring they relate to the expectations of the Inn Collection Group.
Proofread Your Application:Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application shows professionalism and attention to detail, which is essential for a Housekeeper.
How to prepare for a job interview at The Ullswater Inn
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your experience in maintaining cleanliness and organisation. Share specific examples of how you've ensured high standards in previous roles.
✨Demonstrate Your Team Spirit
The role requires collaboration with other team members. Be prepared to discuss how you work well in a team environment. Mention any past experiences where you contributed to a positive workplace atmosphere.
✨Emphasise Your Customer Focus
Since the job involves creating memorable experiences for guests, showcase your customer service skills. Talk about times when you went above and beyond to meet guest expectations or resolve issues.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as dealing with a difficult guest or managing time effectively during busy periods. Think through potential scenarios and your responses ahead of time.
