At a Glance
- Tasks: Keep our rooms and public areas spotless while ensuring a welcoming atmosphere for guests.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations across the North of England and Wales.
- Benefits: Enjoy paid breaks, birthday holidays, 50% off food, and discounted stays at our Inns.
- Other info: Flexible hours to fit around your studies or family commitments.
- Why this job: Be part of a friendly team dedicated to making people happy in a beautiful setting.
- Qualifications: No specific experience needed, just a passion for cleanliness and a positive attitude.
The predicted salary is between 20000 - 28000 £ per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and a warm team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- Your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support through our Employee Assistance Programme.
- Tronc (tips) for staff.
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.
The Ullswater Inn boasts a prime location on the southern shore of Ullswater, with breathtaking views of Helvellyn. Situated in the heart of the Lake District, it’s the perfect spot to enjoy panoramic views across Ullswater and the surrounding landscape.
You’ll Fit Right Inn
At The Inn Collection Group, we are pubs with rooms—not just any rooms, but pristinely kept spaces, prepared for each guest to enjoy an unforgettable stay. This high standard is maintained by our dedicated and skilled housekeeping teams.
A successful Housekeeper will be friendly, detail-oriented, able to remain calm under pressure, and committed to exceeding guest expectations by responding promptly. As a key member of the team, you’ll work collaboratively, contributing to a positive and efficient work environment.
Your duties include cleaning rooms to high standards, ensuring public areas are welcoming, reporting maintenance issues, following safety guidelines, and managing stocks of linen, towels, and room supplies effectively.
If you are reliable, passionate about cleanliness, and pride yourself on creating comfortable spaces, we think you’ll fit right in… This role offers flexibility to balance family commitments.
Housekeeper in Penrith employer: The Ullswater Inn
The Inn Collection Group is an exceptional employer, offering a warm and welcoming work environment that prioritises employee well-being and growth. With benefits like extra paid holidays for birthdays, generous discounts on food and accommodation, and a supportive Lead-Inn development programme, team members are encouraged to thrive both personally and professionally. Located in the stunning Lake District, working at the Ullswater Inn not only provides a chance to be part of an award-winning team but also allows employees to enjoy breathtaking views and a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Penrith
✨Tip Number 1
Familiarise yourself with The Inn Collection Group's core values: respect, customer focus, warmth, and honesty. During any interactions, whether in person or online, make sure to demonstrate how you embody these values in your work ethic and attitude.
✨Tip Number 2
Research the specific location of the Ullswater Inn and its surroundings. Being knowledgeable about the area can help you connect with the team and show your enthusiasm for working in such a beautiful setting.
✨Tip Number 3
Prepare to discuss your experience in maintaining high cleanliness standards. Think of specific examples where you went above and beyond to ensure guest satisfaction, as this will resonate well with the hiring team.
✨Tip Number 4
Show your willingness to be a team player by highlighting any past experiences where you collaborated effectively with others. The role requires a positive and efficient work environment, so demonstrating your teamwork skills will be crucial.
We think you need these skills to ace Housekeeper in Penrith
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Housekeeper at The Inn Collection Group. Familiarise yourself with their core values and the importance of maintaining high standards in cleanliness and guest satisfaction.
Tailor Your CV:Highlight relevant experience in housekeeping or similar roles. Emphasise your attention to detail, ability to work under pressure, and any customer service skills that align with the company's values of warmth and respect.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for cleanliness and hospitality. Mention specific examples of how you've exceeded guest expectations in previous roles and express your enthusiasm for joining an award-winning team.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Housekeeper role.
How to prepare for a job interview at The Ullswater Inn
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice the little things that make a big difference in cleanliness and guest satisfaction. Share specific examples from past experiences where your keen eye helped improve a space.
✨Demonstrate Your Team Spirit
The Inn Collection Group values collaboration. Be prepared to discuss how you work well with others and contribute to a positive team environment. Mention any previous roles where teamwork was essential to achieving goals.
✨Emphasise Your Customer Focus
Since the role involves exceeding guest expectations, be ready to talk about your customer service philosophy. Share stories that illustrate how you've gone above and beyond for guests or clients in the past.
✨Prepare for Scenario Questions
You might be asked how you would handle specific situations, such as dealing with a difficult guest or managing time during busy periods. Think through potential scenarios and formulate responses that showcase your problem-solving skills and calmness under pressure.
