Delivery Manager (Online Products)

£45,000 per annum
Fixed term (six months)
Full time / 2 days in the office (London)

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done, and we’re not going to stop until the world is a safe place for all our children.

Overview
Join the UK Committee for UNICEF (UNICEF UK) as Delivery Manager (Online Platforms). You will work with Product Managers and multidisciplinary teams to ensure the effective delivery of our online products, bringing clarity to priorities, managing dependencies and improving delivery processes to achieve successful digital outcomes.

Key Responsibilities

• Own and continuously improve the delivery flow for UNICEF UK’s online products, establishing effective approaches to backlog and workflow management.
• Act as the central coordination point across Web, Digital, Marketing, Product and external partners to manage dependencies, risks, blockers, coordinate UAT readiness and sign‑off processes, and provide clear visibility of delivery progress, priorities, capacity and trade‑offs.
• Lead improvements to agile ways of working, helping teams optimise delivery processes and ceremonies to improve efficiency and collaboration.

Qualifications

• Significant experience delivering complex projects or programmes in a digital, technology or product‑led environment, working closely with Product Managers and multidisciplinary teams.
• Strong stakeholder management, planning and organisational skills, with the ability to manage competing priorities, build collaborative relationships and communicate effectively with both technical and non‑technical audiences.
• Essential experience of agile delivery methodologies, continuous improvement and coordinating cross‑functional teams to deliver successful outcomes.

Benefits

• Excellent pay and benefits, including flexible working, generous annual leave and pension, brand discounts and wellbeing tools.
• Outstanding training and learning opportunities and support to flourish in your role.
• Impressive open‑plan office space and facilities on the Queen Elizabeth Olympic Park.
• An open culture and workplace with colleagues who share our values and are motivated to do their utmost for children.
• Flexible working arrangements: one or two days a week in the office and the rest of the time from home, with options to discuss other arrangements to suit your circumstances.
• The opportunity to work in a leading children’s organisation making a difference to children around the world.

Equal Opportunity Statement
UNICEF UK promotes equality, diversity and inclusion in its workplace. We make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, to increase the representation of these groups at this level at UNICEF UK.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us; this depends on the nature of the role and the circumstances of your offences.

We only accept online applications to reduce costs and allocate more funds to children’s rights.